Chiara Busà

• Directed team to deliver high-quality customer service.
• Managed negotiations with clients to secure contracts while expanding the client base.
• Identified growth opportunities in the market. Instituted cost control measures, mitigated financial risk.
• Led team to streamline operations by implementing new strategies, operational changes for improved efficiency and optimised resource allocation to maximise productivity.
• Supervised and developed high-achieving staff, providing orientation, training, support and direction. Fostered a positive work environment, and increased employee morale.

Energy Storage Materials team leader, starting January 2021, co-leading Self-healing team until May 2021 (5 people per team, with different seniority)

• Identifying research pathways to bridge the gap between laboratory to pilot/ scale-up scale, according to management directives.
• Research focus areas: Lithium-ion batteries (LIBs), all solid-state batteries (SSBs), and Hybrid Lithium-ion Capacitors (LIC). Main topics: materials design and synthesis; water-based and organic formulations; printing technologies; electrochemical and testing; morphology and chemical characterisation.
• Influenced business change and success through collaborations with different stakeholders.
• Drove team to consistently meet and exceed critical Key Performance Indicator (KPI) targets.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Fostered positive employee relationships through communication, training and coaching. Resolved employee relations issues and navigated disciplinary proceedings. Undertook regular performance reviews to identify areas for improvement.

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Contributed to facilities design and equipment purchase.
• Fostered positive employee relationships through communication, training and coaching.

Project engineer within Catapult, in FAB-2 (Forensic Analysis of Batteries with the Forensic Team), in identifying Li-Ion battery (LIB) failure and degradation mechanism and the related safety issues.

• Coordinated project resources, goals, and activities, facilitating successful closure and handover.
• Reviewed designs, plans and reports to ensure constant compliance with project specifications.
• Supervised part of WMG Battery School's activities for both industrial and academic attendees.

Staff at International Automotive Research Centre (IARC), for Faraday Institution Degradation project within the Forensic Team.

• Li-Ion battery (LIB) assembly procedures, coating techniques, formulations, electrochemical testing and microscopy characterisation. Experience in lab-scaled and pilot reel-to-reel coating.
• Presented research findings with clear communication and data visualisation skills.

Researcher in collaboration with a customer for detection techniques in food fraud.

• Contributed to developing research tools using strong knowledge of quantitative and qualitative methodologies.
• Liaised with external stakeholders to develop positive working relationships, providing reports and documents containing actionable recommendations for the customer.

Unearthed robust and actionable insights through quantitative and qualitative methods while summarising large quantities of data in statistical and written formats.