Chiranjeevi Y
DUBAI,UAE
Summary
Detail-oriented Jr. Administrative Assistant with 5+ years of experience in optimizing document management and operational processes. Expertise in administrative support and facilitating cross-departmental communication. Demonstrated success in enhancing organizational efficiency and compliance. Committed to driving operational excellence within a collaborative team environment.
Overview
7
7
years of professional experience
Work history
Jr. Administrative Assistant
EMIRATES - FLIGHT CATERING CO LLC
Dubai
2024.11 - 2026.01
- Ensured prompt and accurate catering delivery by collaborating with internal stakeholders and airline staff. managing D-1 logistics on time.
- Created and maintained dynamic databases for flight catering orders, proficiently managing updates, increases, decreases, and cancellations from order initiation to dispatch.
- Coordinated administrative tasks ensuring smooth operational flow and efficiency.
- Assisted in preparation of documents and reports for management review and presentation.
- Developed and maintained filing systems to improve data retrieval processes.
- Adhered strictly to Standard Operating Practices and proposed enhancements for continuous improvement in all processes.
Team member
EMIRATES - FLIGHT CATERING
Dubai, U.A.E
2022.12 - 2024.11
- Executed quality and packing checks on business and first-class flight beverage carts.
- Uploaded photographs to internal web portals using tablets for record-keeping.
- Managed daily flight preparation operations, including assembling pre-departure kits and snacks.
- Coordinated inventory of beverages and goodies to ensure availability.
Assistant delivery concierge
UNION COOPERATIVE SOCITY-Dubai
Dubai, U.A.E
2020.12 - 2022.11
- Managed over 50 calls daily, addressing customer queries and complaints effectively.
- Handled home delivery orders while ensuring timely updates on order status.
- Utilized soft skills to address concerns of irate customers by offering suitable alternatives.
- Collaborated with managers on FMCG matters, providing daily out-of-stock reports to supervisors.
- Coordinated cash handling and balanced sales reports with chief cashier.
- Achieved average customer satisfaction rating of 85% through effective communication.
- Delivered accurate product information regarding promotions and offers using appropriate tools.
- Signed up new orders for pickers, ensuring seamless order processing.
Senior Order picker
UNION COOPERATIVE SOCITY-Dubai
Dubai, U.A.E
2020.01 - 2020.11
- Operated soft devices and scanners to ensure accurate order picking and inventory management.
- Picked and packed orders to prepare for dispatch, including invoicing of completed orders.
- Maintained proper temperatures for chilled, frozen, and fresh items to uphold quality standards.
- Managed pick orders, ensuring accuracy and adherence to health and safety policies.
- Performed general e-commerce duties as required to support operations.
Store Keeper
UNION COOPERATIVE SOCITY-Dubai
Dubai, U.A.E
2019.03 - 2019.12
- Maintained food and non-food sections to ensure optimal stock levels.
- Focused on FIFO practices across all store divisions.
- Ensured adherence to SOP for consistent operational standards.
- Informed and handed over GRV of near-expiry and damaged products to receiving office.
- Monitored inventory to prevent overstocking and understocking, aligning supply with demand.
Education
M.B.A - H.R - MARKETING
JAWAHARLAL NEHRU TTECHNOLOGICAL UNIVERSITY
KAKINADAB.Sc - Biological Science
MVNJS & RVR COLLAGE
MALIKIPURAMSkills
- Collaboration and teamwork
- Planning and organization
- Time management
- Communication
- Adaptability
LANGUAGES
ENGLISH
Fluent
HINDI
Fluent
ARABIC
Intermediate
TAMIL
Intermediate
TELUGU
Native
Affiliations
- photography, cycling, book reading.
Accomplishments
- Honoured with best order picker Award for twice Accountability from Union coop (Dubai)
- Honoured with Najam Award for Accountability from EKFC
Timeline
Jr. Administrative Assistant
EMIRATES - FLIGHT CATERING CO LLC
2024.11 - 2026.01
Team member
EMIRATES - FLIGHT CATERING
2022.12 - 2024.11
Assistant delivery concierge
UNION COOPERATIVE SOCITY-Dubai
2020.12 - 2022.11
Senior Order picker
UNION COOPERATIVE SOCITY-Dubai
2020.01 - 2020.11
Store Keeper
UNION COOPERATIVE SOCITY-Dubai
2019.03 - 2019.12
M.B.A - H.R - MARKETING
JAWAHARLAL NEHRU TTECHNOLOGICAL UNIVERSITY
B.Sc - Biological Science
MVNJS & RVR COLLAGE