Christina RAFLA
Abu Dhabi
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
3
3
years of professional experience
Work History
Receptionist
Century Financial
Abu Dhabi
11.2023 - Current
- Answered and helped resolve enquiries from clients, vendors and general public.
- Provided clerical support to company employees, including copying, faxing and file management.
- Reduced waiting times through effective time and resource management.
- Delivered front of house duties with warm and professional manner.
Teller
Emirates NBD
Cairo, Egypt
11.2021 - 07.2023
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Arranged overdrafts and advised customers of associated fines and fees.
Talent Acquisition Specialist
Sky Hr Solutions
, Egypt
03.2021 - 10.2021
- Used recruitment tools to reduce selection ratio for more efficient recruitment process.
- Scheduled remote interviews, outlining process and expectations to list of candidates.
- Attracted, engaged and nurtured top talent using different recruitment methods including LinkedIn, social media and online job boards.
- Recommended possible improvements to recruitment process, helping to reduce applicant drop-off rate.
Skills
- Retail marketing
- Relationship management
- Problem-solving
- Handle transactions for customers
Languages
English
Intermediate
B1
Education
Bachelor of Business Administration - Finance
Financial Markets And Institutions
EgyptTimeline
Receptionist
Century Financial
11.2023 - Current
Teller
Emirates NBD
11.2021 - 07.2023
Talent Acquisition Specialist
Sky Hr Solutions
03.2021 - 10.2021
Bachelor of Business Administration - Finance
Financial Markets And Institutions
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