CHRISTINE VILLEGAS ARATAN
Dubai,UAE
Summary
Well-presented and professional with extensive working experience. Driven with strong communication and customer service skills, combined with knack for problem-solving. Proficient in building rapport and closing sales, enhancing customer experience. Aiming to contribute to increased sales and customer satisfaction. Known for quick learning and adaptability in fast-paced environment.
Overview
14
14
years of professional experience
Work history
Sales Associate
Craft Land LLC
Dubai, UAE
04.2021 - 04.2025
- Check data accuracy in orders and invoices.
- Contact clients to obtain missing information or answer queries.
- Liaise with the Logistics Department to ensure timely deliveries.
- Maintain and update sales and customer records.
- Collaborated with Line Manager to make improvements and implement required changes and liaise with external agencies relation to administration matters.
- Maintain accurate records/documentation associated with work.
- Adhered strictly to company policies and procedures ensuring compliance at all times.
- Resolved customer complaints promptly with Line Manager, improving customer retention rates.
- Contribute towards the smooth running of the team and responsibly use resources and control expenses to meet agreed budgetary controls.
- Process orders via email or phone.
- Showroom in-charge.
Sales Associate
Swiss Watch House Luxury LLC
Dubai, UAE
07.2018 - 07.2021
- Ensured store cleanliness for a welcoming shopping environment.
- Increased customer satisfaction by providing exceptional service.
- Assess customer needs and provide assistance information.
- Welcome customers and answer their queries.
- Collaborated with team members to achieve monthly, quarterly, and yearly targets.
- Go the extra mile to drive sales.
- Identified potential upsell opportunities, enhancing overall profit margins.
- Assisted shoppers with product selection for improved buying experience.
- Boosted brand awareness for raising sales performance.
- Process POS or point of sale purchases.
- Facilitated smooth checkout process for enhanced customer satisfaction.
Teaching Assistant
RAK Academy British School
Ras Al-Khaima, UAE
06.2017 - 06.2018
Beauty Adviser
Herbal Essentials Himalayan Skincare
Dubai, UAE
06.2017 - 06.2018
Sales Coordinator/Admin Assistant
Njmat Alferdaos Ready Made Trading LLC
Dubai, UAE
04.2015 - 04.2017
Receptionist/Customer Coordinator
Insular Waterfront Hotel
Dubai, UAE
01.2011 - 01.2012
Skills
- Proficient in MS Office, Basic Photoshop,Facts and Navision
- Highly motivated and goal oriented
- Organized and detail oriented
- Product demonstration prowess
- Adapting to customer needs
- Team Player and fast learner
- Adaptability and flexibility in any environment
- Good communication and proactive engagement
- Multitasking efficiency
- Loves arts & crafts
Personal Information
Visa status: Employment Visa
Custom
- Basketball
- Playing Music Instruments
- Singing
- Dancing
- Making Online Videos
Timeline
Sales Associate
Craft Land LLC
04.2021 - 04.2025
Sales Associate
Swiss Watch House Luxury LLC
07.2018 - 07.2021
Teaching Assistant
RAK Academy British School
06.2017 - 06.2018
Beauty Adviser
Herbal Essentials Himalayan Skincare
06.2017 - 06.2018
Sales Coordinator/Admin Assistant
Njmat Alferdaos Ready Made Trading LLC
04.2015 - 04.2017
Receptionist/Customer Coordinator
Insular Waterfront Hotel
01.2011 - 01.2012
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