CHRISTINE ANN CUEVAS
DUBAI,UAE
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Medical Receptionist
VENOCARE VASCULAR SURGERY CLINIC
DUBAI, UAE
04.2023 - Current
- Completed start and end of day procedures for busy GP practice.
- Responded calmly and compassionately in emergency situations.
- Scheduled patient appointments using booking system.
- Produced high-volume repeat prescriptions.
- Updated patient records for continued compliance with policies.
- Protected patient rights through continued discretion and confidentiality.
- Welcomed patients with kindness to enhance checking in processes.
- Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
- Communicated results to patients following instructions from medical professionals.
Clinic Assistant
DR SULAIMAN AL HABIB MEDICAL GROUP
DUBAI, UAE
08.2021 - 03.2023
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained confidentiality and compliance standards for optimised patient care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Provided attentive first-hand care, comfort and safety to patients.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Helped design and update treatment plans based on progress and health developments.
Office Assistant
DUBAI LAUNDRY
DUBAI, UAE
03.2021 - 08.2021
- Oversaw daily office operations and equipment maintenance.
- Maintained office files for reliable reference, including electronic and hard copies.
- Responded promptly to telephone enquiries from clients, vendors and customers.
- Drafted written communication in response to complex customer queries.
- Organised and maintain office common areas.
- Stayed up-to-date with knowledge of company products and services to assist clients with concerns.
HR Assistant
SOFGEN HOLDINGS LIMITED PHILIPPINE BRANCH
AYALA, MAKATI, PHILIPPINES
03.2019 - 11.2019
- Promoted positive company culture and values through training initiatives.
- Conducted employment and compliance checks.
- Handled employee enquiries and complaints, escalating issues to managers when needed.
- Maintained and updated employee files and records.
- Worked with department managers to implement best practice strategies for employees.
Education
Bachelor of Science - IN PSYCHOLOGY
UNIVERSITY OF PERPETUAL HELP GMA CAMPUS
CAVITE, PHILIPPINES 06.2016 - 09.2020
Skills
- Administrative support
- Verbal and written communication
- Excellent customer care
- Customer relations
- MS Office
Languages
TAGALOG
Native
English
Fluent
Timeline
Medical Receptionist
VENOCARE VASCULAR SURGERY CLINIC
04.2023 - Current
Clinic Assistant
DR SULAIMAN AL HABIB MEDICAL GROUP
08.2021 - 03.2023
Office Assistant
DUBAI LAUNDRY
03.2021 - 08.2021
HR Assistant
SOFGEN HOLDINGS LIMITED PHILIPPINE BRANCH
03.2019 - 11.2019
Bachelor of Science - IN PSYCHOLOGY
UNIVERSITY OF PERPETUAL HELP GMA CAMPUS
06.2016 - 09.2020
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