Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Clarisse Nuynuyan

Clarisse Nuynuyan

Al Rigga,Dubai

Summary

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Car Rental Agent

Thrifty Car Rental
Dubai
10.2021 - Current
  • Managed commercial and private accounts with tailored advice according to bespoke booking needs.
  • Processed vehicle returns and recorded issues to enable relevant follow-up action.
  • Verified and documented driver information to quickly complete booking transactions.
  • Recorded rental agreements with accurate customer information for reliable records.
  • Provided customers with price information and handled financial transactions.
  • Maintained strong relationships with customers by quickly resolving concerns, issues and disputes.
  • Prepared vehicles to high-quality standards for excellent customer satisfaction.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Exceeded customer expectations by providing assistance with vehicle, travel and local area information.

Supervisor

Paavo's Pizza
Dubai, UAE
12.2015 - 09.2021
  • Supervised activities of workers and enforced safety regulations.
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Dealt with customer complaints and rectified product and service issues.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Motivated team through providing hands-on practical support to all members of staff on duty.

Waitress

City Tower Hotel
Al Fujairah City, Fujairah
09.2014 - 12.2015
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

High School Diploma - Bachelor of Hotel and Restaurant Management

Data Center College of the Philippines
Baguio City, Philippines
06.2013 -

High School - Middle School

Baguio City National Highschool
Baguio City, Philippines
06.2005 - 03.2009

Hotel and Restaurant Management

Data Center College of the Philippines
Baguio, Philippines
08.2015 -

Skills

  • Customer Service
  • Customer relations
  • Sales techniques
  • CRM system maintenance
  • Complaint handling
  • Rental schedule management
  • Vehicle upselling
  • Highly organised
  • Communication

Languages

English
Intermediate

Timeline

Car Rental Agent

Thrifty Car Rental
10.2021 - Current

Supervisor

Paavo's Pizza
12.2015 - 09.2021

Hotel and Restaurant Management

Data Center College of the Philippines
08.2015 -

Waitress

City Tower Hotel
09.2014 - 12.2015

High School Diploma - Bachelor of Hotel and Restaurant Management

Data Center College of the Philippines
06.2013 -

High School - Middle School

Baguio City National Highschool
06.2005 - 03.2009

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Clarisse Nuynuyan