Daniel Moreno
Dubai,UAE
Summary
Accomplished server with expertise in high-volume dining environments, demonstrating exceptional multi-tasking mastery and quick problem-solving abilities. Proficient in restaurant etiquette and menu memorization, ensuring an organized and efficient service experience. Skilled in staff training and development, contributing to a cohesive team dynamic. Aspires to leverage these competencies to enhance guest satisfaction and operational efficiency in a dynamic restaurant setting.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Waiter service manager
La Ciabatta
Bogotá, Colombia
02.2022 - 01.2025
- Worked closely with kitchen staff for timely order preparation and delivery.
- Managed large event bookings efficiently; ensured successful execution without compromising regular services.
- Managed reservation system effectively to avoid overbooking or under-utilisation of space.
- Coached new hires on company policies and procedures, ensuring consistent quality of service.
Waiter
200 Gramos Restaurant
Bogotá, Colombia
11.2020 - 01.2022
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Delivered excellent customer service through friendly and polite interaction.
- Managed table settings for an optimal dining experience.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order-taking.
Restaurant waiter
Expresso Italian Restaurant
Bogotá, Colombia
02.2018 - 11.2020
- Demonstrated excellent communication skills whilst taking orders from guests.
- Conducted inventory checks regularly to maintain stock levels.
- Managed large group reservations with meticulous attention to detail.
- Handled cash register operations, ensuring accurate transactions.
Education
High School Diploma - Administration
Colegio Tecnico Comercial Manuela Beltran
Bogota / Colombia 01.2011 - 11.2016
Skills
- Multi-Tasking mastery
- Restaurant etiquette knowledge
- Staff training and development
- High-volume dining
- Menu memorisation
- Organised and efficient server
- Quick problem solver
Languages
Spanish
Native
English
Intermediate
Timeline
Waiter service manager
La Ciabatta
02.2022 - 01.2025
Waiter
200 Gramos Restaurant
11.2020 - 01.2022
Restaurant waiter
Expresso Italian Restaurant
02.2018 - 11.2020
High School Diploma - Administration
Colegio Tecnico Comercial Manuela Beltran
01.2011 - 11.2016
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