Danson Kahiga
Summary
Dynamic Cargo Agent with Transguard Group, adept at transforming customer dissatisfaction into positive testimonials. Expert in import-export procedures and safety regulations, ensuring compliance and operational excellence. Proven teamwork and customer service skills, enhancing cargo handling efficiency and facilitating smooth customs clearance. Committed to continuous learning and industry advancement.
Overview
10
10
years of professional experience
Work History
Cargo Agent
Transguard Group
08.2015 - Current
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Coordinated cargo handling processes to ensure timely and efficient shipments.
- Monitored compliance with safety regulations to maintain operational standards.
- Collaborated with customs officials to facilitate smooth cargo clearance procedures.
- Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Education
High School Diploma -
Karurumo High School
Nairobi Kenya 11-2008
Skills
- Airport ground operations
- Cargo loading
- Cargo unloading
- Safe handling of dangerous goods
- Import-export procedures
- Teamwork
- Customer service
- Safety regulations
Accomplishments
Recognized as safety champion for consistently upholding and promoting workplace safety standard.
Languages
English
Advanced (C1)
Timeline
Cargo Agent
Transguard Group
08.2015 - Current
High School Diploma -
Karurumo High School