Dawn Abraham
Ras al Khaimah,United Arab Emirates
Summary
Adaptable professional with expertise in client onboarding and customer relations. Proficient in Salesforce, MyCRM, SAP, Microsoft Dynamics, JD Edwards, and Microsoft PowerPoint, showcasing rapid learning and effective results delivery. Proven ability in relationship management and enhancing client experiences. Committed to utilizing technical skills and interpersonal abilities to contribute to organizational success and pursue continuous growth opportunities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Key account manager, Business development
Property Finder
Ras al Khaimah, United Arab Emirates
02.2021 - 09.2025
- Expanded company presence in Ras Al Khaimah and secured new territories in Fujairah.
- Managed portfolio of 60-65 brokerages and real estate agencies across Northern Emirates.
- Cultivated trusted advisor relationships with key accounts and customer stakeholders.
- Ensured exceptional client service to maintain high levels of client satisfaction.
- Collaborated with sales team to onboard new clients and enhance existing relationships.
- Facilitated communication between customers and internal teams to meet demands efficiently.
- Developed strong client relationships to identify specific needs and drive upselling opportunities.
Property Consultant
Al Jazeera Al Hamra Real Estate LLC
Ras Al Khaimah
07.2019 - 01.2021
- Maintained a strong and well-managed online presence to successfully market the community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Identified, established, and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote the community.
Assistant Manager
Amity Education Group
Dubai
07.2019 - 03.2020
Senior Financial Accountant
Al Hamra Real Estate Development LLC
Ras al Khaimah
09.2017 - 06.2019
Accountant
A. A. Al Moosa Enterprises-The Arenco Group
Dubai
05.2016 - 08.2017
Assistant Accountant
THANI MURSHID ESTABLISHMENT
Abu Dhabi
05.2014 - 03.2016
Education
CA INTER - Accounting
The Institute of Chartered Accountants of India
Bachelor of Commerce (B.Com.) - Accounting
Delhi University
01.2006 - 12.2009
Skills
- Adaptability
- Ability to Learn Quickly
- Communication and Presentation
- Highly responsible and reliable
- Microsoft PowerPoint
- Salesforce, MyCRM
- Client Onboarding
- Customer Relations
- SAP, Microsoft Dynamics, JD Edwards
Websites
Languages
English
Hindi
Malayalam
Urdu
References
References available upon request
Timeline
Key account manager, Business development
Property Finder
02.2021 - 09.2025
Property Consultant
Al Jazeera Al Hamra Real Estate LLC
07.2019 - 01.2021
Assistant Manager
Amity Education Group
07.2019 - 03.2020
Senior Financial Accountant
Al Hamra Real Estate Development LLC
09.2017 - 06.2019
Accountant
A. A. Al Moosa Enterprises-The Arenco Group
05.2016 - 08.2017
Assistant Accountant
THANI MURSHID ESTABLISHMENT
05.2014 - 03.2016
Bachelor of Commerce (B.Com.) - Accounting
Delhi University
01.2006 - 12.2009
CA INTER - Accounting
The Institute of Chartered Accountants of India