Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AKRAM MUTEBI
Open To Work

AKRAM MUTEBI

Dubai

Summary

Customer-focused waiter experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business. A highly experienced and competent with professional membership of the sia.

Overview

4
4
years of professional experience

Work History

Waiter

Clinton's Resturant
Dubai
02.2024 - Current
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Delivered excellent customer service through friendly and polite interaction.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Delivered exceptional service to customers by accurately taking orders and promptly serving food.

Steward

Grand imperial hotel
Kampala
01.2022 - 12.2023
  • Maintained cleanliness and sanitation standards in dining areas and kitchen.
  • Assisted chefs with food preparation and kitchen organization tasks.
  • Managed dishwashing operations to ensure a steady supply of clean utensils.
  • Collaborated with team members to enhance workflow during busy service periods.

Education

High school - Alevel

Skills

  • Serving techniques
  • Meal recommendation
  • Service mindedness
  • Customer Service
  • Payment Processing
  • Table clearing
  • Menu memorisation
  • Order processing
  • Clear communication
  • Efficient under pressure
  • Seasonal special recommendations
  • Table service
  • Dining room setup
  • Precise order taking
  • Cleaning procedures

Languages

English, Proficient

Timeline

Waiter

Clinton's Resturant
02.2024 - Current

Steward

Grand imperial hotel
01.2022 - 12.2023

High school - Alevel

AKRAM MUTEBI