DEEPAK THELAKKAT

• Support the Relationship Managers, with AUM of around USD 500 mio, in client onboarding, trades placement, KYC review, credit lines reviews etc.
• Liaise directly with the clients and process the trade orders pertaining to various asset classes such as equities, funds, bonds etc.
• Pricing and placement of trades in equity derivatives such as accumulators, decumulators, options, FCNs etc.
• Pricing and placement of trades in FX products such as PIVOT, TEKO, Options etc., and FX spots, forwards and swaps
• Handle end to end client on-boarding process for personal-joint accounts, Personal Investment Companies (PICs), Operating and Trading Companies, Trusts and Foundations
• Conduct detailed periodic reviews of client KYC by reviewing the Source of Wealth information, previous transactions, ID checks, PEP, REP, Sanctions and other adverse news checks through name screenings
• Process the credit applications with lending, trading limits basis the net worth and credit worthiness of the client
• Monitor credit lines, margin calls, credit conditions etc., and coordinate with the client to cure the breach or excess in the limits
• Coordinate for insurance deals with the clients and brokers
• Monitor overdrafts in the account and book short term loans
• Book fixed deposits, process outward remittances, securities transfer-in and out etc
• Coordinate for various portfolio administration activities such as dormant account activation, refresh the expired ID documents, W8BEN and CRS forms, address change updates, adhoc statements etc.
• Focus on continuously upskilling myself on products, processes and futuristic technologies through in-house trainings and e-learning modules

Additional responsibilities:

• Provide support to the Market Head, Business Managers in assisting with data analysis, audit query resolution, etc.
• Act as Subject Matter Expert and support RMs and fellow ARMs on process, products and systems related queries
• Actively contribute to streamline existing processes and end to end process re-engineering initiatives
• Participate in UAT before launch of a new process or technology

• Responsible for new account opening and KYC review with the purview of DIFC KYC-AML norms
• Process the financial remittances, loans and credit lines of the corporate clients
• Liaising with Relationship Managers, Legal Team, Risk and Compliance for the processing of above specified activities

• Responsible for the account opening in various booking centres viz., India, Singapore and Bahrain with the purview of the concerned branch’s KYC AML norms
• Manage the deposit bookings, structured products, Private Equities, Mutual Funds and Bonds, remittances.
• Person In charge for MIS activities in the GCC and Africa region, using the ms-office tools and indigenously developed tool, Private-Banking MIS (PBMIS). Preparation of budgets, analysis, AUM maintenance and analysis.
• SPOC for the implementation of the tool named Five S for improved efficiency, and service.

• Lead a team of 15 customer service executives and handle escalated calls to pacify irate customers
• Design new processes for facilitation of target achievement and goals achievement