Delia Elena Florea
Alternative Medicine Practitioner
Bucuresti
Summary
With over 12 years of experience in service delivery I consider myself to be an asset for any employer; displaying professionalism, customer service orientation, attention to details and teamwork. Always organizing for results and handling multiple priorities under stretch timings.
I am a highly motivated person who’s ethical and professional standards are combined with a sense of ownership and continuous willingness to learn and improve.
Flexible and adaptive to changing conditions. I am an honest and hard working person, with a positive and approachable nature, who values respect.
Currently available for a position within the Private Sector of Aviation Industry.
Overview
23
23
years of professional experience
14
14
years of post-secondary education
Work History
First Class Cabin Crew
Emirates Airline
Dubai
11.2007 - 09.2020
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
VVIP Support Crew
Royal Airwing
Dubai
02.2012 - 08.2016
- Exceeded goals through effective task prioritization and great work ethic.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts
- Worked with customers to understand needs and provide excellent service
- Maintained energy and enthusiasm in fast-paced environment
- Demonstrated respect, friendliness and willingness to help wherever needed
Accounts Payable Clerk
Procter& Gamble
Bucharest
10.2005 - 12.2006
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reported financial data and updated financial records in ledgers and journals.
- Researched, gathered and collected data to show progress and current costs to stakeholders.
- Introduced new accounting, financial and operational systems to maximize efficiency and recordkeeping accuracy.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Implemented new accounting processes to decrease spending and work flow downtime.
Front Desk Receptionist
Calypso Publish House SRL
Bucharest
05.2003 - 10.2005
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Trained new team members on company procedures, customer service and issue resolution.
- Coordinated pick-up and delivery of express mail services.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored office supplies by checking inventory and placing orders.
Alternative Medicine Practitioner
Self
Bucuresti
01.2021 - Current
- Access Bars
- Aromatherapy
- Traditional Thai Massage
- Zyto Scans and Interpretation
Education
Bachelor - Law And Public Administration
Universitatea "Spiru Haret" Bucuresti
Bucuresti 09.2005 - 07.2010
Bachelor of Administrative Studies - Public Relations
Scoala Nationala De Studii Politice/Administrative
Bucharest 09.2005 - 07.2009
High School Diploma -
Ecoprof High School
Bucharest 09.2002 - 07.2005
Vocational School Diploma - Computer Typography And Polygraphy
Colegiul Tehnic "Media"
Bucharest 09.1999 - 07.2002
Skills
Trained First Responder - Cardiac Emergencies, Birth, CPR,
undefinedFlow Arts, Fire Artist
I've discovered Flow Arts a few fears back and I've been traveling the world at various festival in order to up my skills set. Currently juggling with fire and among my favorite toys are Rope Dart, Dragon Staff and Fire Fans. I am a Fire Breather enthusiast and take side jobs as Fire Juggling Artist.
Timeline
Alternative Medicine Practitioner
Self
01.2021 - Current
VVIP Support Crew
Royal Airwing
02.2012 - 08.2016
First Class Cabin Crew
Emirates Airline
11.2007 - 09.2020
Accounts Payable Clerk
Procter& Gamble
10.2005 - 12.2006
Bachelor - Law And Public Administration
Universitatea "Spiru Haret" Bucuresti
09.2005 - 07.2010
Bachelor of Administrative Studies - Public Relations
Scoala Nationala De Studii Politice/Administrative
09.2005 - 07.2009
Front Desk Receptionist
Calypso Publish House SRL
05.2003 - 10.2005
High School Diploma -
Ecoprof High School
09.2002 - 07.2005
Vocational School Diploma - Computer Typography And Polygraphy
Colegiul Tehnic "Media"
09.1999 - 07.2002
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