Dheeraj Khemnani
Marketing Executive
Bur Dubai,United Arab emirates
Summary
Qualified Marketing Executive with 1 years of experience in Social media marketing and graphic designer. Proven successful at marketing and working closely with clients to closely manage marketing projects and achieve profitable outcomes. Expert in strategizing company growth and monitoring new business technologies and markets closely. Skilled leader and project manager. Dedicated Customer Team Member with 2 years of customer support and hospitality experience. Maintaining a positive, helpful attitude throughout all tasks for high levels of productivity and continued customer satisfaction.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Marketing Executive
Apparel group, Brand - R&B
Dubai, UAE
10.2021 - Current
- Supporting Marketing Manager in completing agreed activities.
- Graphic Designing for social media.
- Produced engaging written content to optimize websites and social media platforms.
- Creating and posting blog posts and articles on company’s website and social media pages.
- Sourcing advertisement opportunities in radio or TV for products or service
- Handled live chat queries on social media apps within strict timeframe targets.
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Handled in-store radio operations for all the stores of R&B.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
- Contributed to mock-ups, email campaigns and social media content.
- Helped with planning and hosting of marketing events.
Customer Sales Executive
BPO, Teleperformance
JAIPUR, INDIA
01.2021 - 08.2021
- Worked for BPO as a customer Sales executive under Hilton chat process.
- Handled customer issues by working toward win-win solutions for both customer and company.
- Customer handling, customer support,problem solver, etc
- Analyzed inventory levels against forecasted demand to make appropriate adjustments.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
COMMUNITY OUTREACH MANAGER
CLUZTERS.AI
HYDERABAD, INDIA
03.2020 - 12.2020
- Managed community outreach and sales ,building new networks,engaging
- Developed and maintained mutually beneficial relationships with agencies and organizations across state.
- Grew customer base by 40%
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
- Increased the conversion rate considerably in short span of time.
Salesman
Addidas
Dubai, UAE
01.2020 - 03.2020
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Managed customer product and service queries, resolving effectively and efficiently.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted and up-sold products and services to meet needs of customers.
Salesman
Gitex - Apple
Dubai, UAE
09.2017 - 09.2017
- Evaluate requirements, demonstrated product offerings and proposed strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Education
BBA - Commerce
Manipal University
j 05.2019 - 06.2021
High School Diploma -
Indian High School, Dubai
Dubai, UAE 05.2004 - 03.2018
Skills
Photoshopundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Marketing Executive
Apparel group, Brand - R&B
10.2021 - Current
Customer Sales Executive
BPO, Teleperformance
01.2021 - 08.2021
COMMUNITY OUTREACH MANAGER
CLUZTERS.AI
03.2020 - 12.2020
Salesman
Addidas
01.2020 - 03.2020
BBA - Commerce
Manipal University
05.2019 - 06.2021
Salesman
Gitex - Apple
09.2017 - 09.2017
High School Diploma -
Indian High School, Dubai
05.2004 - 03.2018
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