Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic
DHRUV RATHORE

DHRUV RATHORE

UAE

Summary

Innovative Executive with knack for driving organizational growth and enhancing operational efficiency. Spearheaded major initiatives that streamlined processes, resulting in substantial cost savings and improved productivity. Known for fostering collaborative environments and delivering strategic solutions that align with business goals.

Overview

6
6
years of professional experience

Work History

Patient Relation Executive

Gargash Hospital
Dubai, UAE
11.2023 - Current

.

  • Achieved 100% adherence to healthcare regulations by actively liaising with regulatory bodies.
  • Enhanced team efficiency by 90% with specialized training, mentorship, and consistent performance evaluations.
  • Improved operational efficiency by 100%, optimizing processes and reengineering workflows.
  • Raised patient satisfaction on by 98% through effective communication tactics and expedited service delivery.
  • Spearheaded strategic planning, goal setting, and navigated company to market-leading position within two years

Quality and Operational Management Executive

Asian Institute Of Medical Sciences
Faridabad, INDIA, India
04.2021 - 08.2022
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions
  • Assisted with quality control audits in every department to get 90-95% compliance in National Accreditation Board of Hospital and Healthcare Provider
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Inspected finished goods to verify conformance with customer specifications and company quality standards
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
  • Enforced health and safety protocols to promote safe working environment
  • Analyzed production data and prepared reports for senior management.

Quality and Operation Trainee

Asian Institute Of Medical Sciences
Faridabad, INDIA
04.2019 - 08.2020
  • Analyzed problems and worked with teams to develop solutions
  • Interacted with customers by phone, email, or in-person to provide information regarding negative feedback solve to get 90-100% compliance in non clinical department
  • Report on HAZARD IDENTIFICATION & RISK ASSESSMENT in laundry, gas manifold, kitchen, signage proper in all floor
  • Report in Patient International Safety Goal
  • Goal One
  • Identify patients correctly
  • Goal Two
  • Improve effective communication
  • Goal Three
  • Improve safety of high-alert medications
  • Goal Four
  • Ensure safe surgery
  • Turnaround Time in pharmacy to solve issue regarding patient get dosage in appropriate time.

Education

Master of Business Administration - Double Specialized In Healthcare Management and International Business

Manipal Academy of Higher Education - Dubai Campus
Dubai. UAE
09.2023 -

BBA - Specialized Healthcare Management

Manav Rachna University
Faridabad, India
06.2019 - 09.2022

Skills

  • Collaboration talent
  • Problem-Solving and Decision Making
  • Analytical and Critical Thinking
  • Excellent Communication and Team Leadership
  • Commitment to quality and service
  • Audit Compliance
  • Adaptability
  • Business analytics
  • Computer proficiency

Accomplishments

  • Achieved first position Meme Marketing, Tagline competition, Essay Writing Competition through effectively helping with task.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 people in the development of Green Hospital and Sustainability development in Axis Bank.
  • Achieved and form checklist of DVT ( Deep Vein Thrombosis through effectively helping the ICU patient to identify the problem

Affiliations

  • JOHN HOPKINS UNIVERSITY - COVID 19 CONTACT TRAINING COMPLETED AT JULY 6 2021
  • JOHN HOPKINS UNIVERSITY- PATIENT SAFETY AND QUALITY IMPROVEMENT : DEVELOPMENT A SYSTEMS VIEW ( PATIENT SAFETY 1 AND VIII) COMPLETED AT NOV 4-9 2021
  • JOHN HOPKINS UNIVERSITY- LEADING CHANGE IN HEALTH INFROMATICS COMNPLETED AT OCT 28 2021
  • UNIVERSITY OF MINNESOTA- HEALTHCARE MARKETPLACE COMPLETED AT OCT 30 2021
  • UNIVERSITY OF SYDNEY- E HEALTH : MORE THAN JUST AN ELCTRONIC RECORDS COMPLETED AT NOV 3 2021
  • THE GLOBAL HEALTH NETWORK - ICH GOOD CLINICAL PRACTICE COMPLETED AT MAY 2022

Languages

ENGLISH
HINDI
BASIC LEVEL OF SPANISH AND FRENCH

Timeline

Patient Relation Executive

Gargash Hospital
11.2023 - Current

Master of Business Administration - Double Specialized In Healthcare Management and International Business

Manipal Academy of Higher Education - Dubai Campus
09.2023 -

Quality and Operational Management Executive

Asian Institute Of Medical Sciences
04.2021 - 08.2022

BBA - Specialized Healthcare Management

Manav Rachna University
06.2019 - 09.2022

Quality and Operation Trainee

Asian Institute Of Medical Sciences
04.2019 - 08.2020
DHRUV RATHORE