Diana Joseph
Senior Sales Associates
Dubai
Summary
Accomplished sales associate with expertise in luxury fashion retail. Adaptable and motivated individual with passion for building strong client relationships and driving sales success. Well-versed in market research and customer needs analysis, coupled with effective communication and negotiation skills. Committed to delivering impactful results and contributing to growth of company. Excellent interpersonal and time management skills. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Sales Executive
Hessa Falasi Selections
Dubai
07.2022 - 01.2025
- Provided VIP home sales services, fostering exclusive and loyal client relationships.
- Measured clients accurately and managed garment alterations to ensure a perfect fit.
- Consistently exceeded monthly sales targets, achieving recognition for top performance.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Collaborated with designers to create trend-aligned Abaya styles tailored to client preferences.
Retail Sales Associate
ANNABELLE
12.2019 - 06.2022
- Guided customers in purchasing luxury fashion items with expert styling advice
- Maintained visual merchandising standards, enhancing the store's brand appeal
- Delivered high-quality customer service, achieving a 93% satisfaction rate
- Trained new associates in sales techniques, customer engagement, and store operations
- Boosted revenue through strategic cross-selling and upselling techniques
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Administration Officer Assistant
COSMOS INTERNATIONAL
03.2017 - 11.2019
- Supported daily operations of the sales and marketing teams, ensuring seamless workflows
- Reduced operational expenses by 50% through process improvements and cost-saving initiatives
- Handled client communications professionally, resolving disputes and enhancing satisfaction
Education
High School Diploma -
Lexicon Mattruchhaya
Mumbai 08.2013 - 04.2016
Skills
Product Knowledge
Customer service
Teamwork and collaboration
Inventory control
Upselling
Multi-tasking strength
Relationship building
Sales expertise
Exceptional customer service
Display setup
Cross-selling proficiency
Stock replenishment
Fashion trend awareness
Store maintenance
Meeting sales goals
Team supervision
Timeline
Sales Executive
Hessa Falasi Selections
07.2022 - 01.2025
Retail Sales Associate
ANNABELLE
12.2019 - 06.2022
Administration Officer Assistant
COSMOS INTERNATIONAL
03.2017 - 11.2019
High School Diploma -
Lexicon Mattruchhaya
08.2013 - 04.2016
Similar Profiles
JOVANGEILYN SARMIENTOJOVANGEILYN SARMIENTO
CLEANER/DOMISTEC HELPER at PRENCESS HESSA BENT ABDULAHSISCLEANER/DOMISTEC HELPER at PRENCESS HESSA BENT ABDULAHSIS
Jessica Kosisochukwu OkekeJessica Kosisochukwu Okeke
Senior Sales Executive/Supervisor at Collection by Hessa Al Mulla DubaiSenior Sales Executive/Supervisor at Collection by Hessa Al Mulla Dubai
Joy ColbornJoy Colborn
Assistant Controller - Non-Profit at ASP/CFO SelectionsAssistant Controller - Non-Profit at ASP/CFO Selections