DIONA JEAN ACUESTA SOTILLO
Abu Dhabi
Summary
A well – presented, career smart, and trustworthy professional with two years of experience in customer’s care and eight years of experience in sales and retail industries that seeks a better opportunity for career growth to the same or higher position of the field, to further expand knowledge, and contribute to the development of the business at the same time.
Overview
11
11
years of professional experience
Work History
Shop In-Charge
High Spirits Liquor Shop
2023.12 - Current
- Supervises the assigned branch in day-to-day operations; Administers and sends the daily end-of-the-day reports; Secures delivered items on a daily basis; Checks and tallies the total revenue earnings of the day
Shop Assistant / Cashier
High Spirits Liquor Shop
2016.03 - 2023.12
- Assists the customers with inquiries about products; Audits the end-of-the-day reports; Creates price boards for the product; Encodes liquor license details; Handles cashiering duties and responsibilities; Provides suggestions to the clients with regards to the product's information; Refills products in the shelves accordingly.
Customer's Associate
LBC Express
2012.11 - 2014.02
- Accepts payments from customers following the LBC's standard acceptance rules; Answers customers for queries and concerns; Builds trust values with accordance to company's brand; Communicates effectively to the client's inquiry about the types of services that are offered; Does any other task assigned from time to time by the team leader.
Education
Bachelor of Secondary Education - Technology and Livelihood Education
Western Visayas College of Science and Technology
03.2012
Secondary -
Rufino C. Palabrica Sr. National High School
03.2008
Skills
- Ability to work with minimum supervision
- Computer and MS applications literate
- Displays a positive attitude towards changed new environment
- Highly organized and works on time
- Positive and hardworking individual who always strive to achieve the highest standard possible at any given tasks
- Possesses excellent communication skills in oral and written English
- Works very well and efficiently under pressure
- Management and sales skills
- Knowledgeable in Focus Retail software
Timeline
Shop In-Charge
High Spirits Liquor Shop
2023.12 - Current
Shop Assistant / Cashier
High Spirits Liquor Shop
2016.03 - 2023.12
Customer's Associate
LBC Express
2012.11 - 2014.02
Bachelor of Secondary Education - Technology and Livelihood Education
Western Visayas College of Science and Technology
Secondary -
Rufino C. Palabrica Sr. National High School
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