Dr. Devika Sindhu
Abu Dhabi
Summary
A dedicated healthcare professional with a background in Dentistry and a Postgraduate qualification in Healthcare Management, I offer a strong blend of clinical expertise and administrative insight. Skilled in patient care coordination, multidisciplinary collaboration, operational efficiency, and quality improvement, I excel in driving initiatives that enhance service delivery and patient satisfaction. By combining medical knowledge with strategic management, I aim to bridge Clinical practice and administration to support patient-centered and efficient healthcare operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Development Manager
AdapttEdge Consultants Ltd
09.2024 - Current
- Led Website & Content Strategy: Managed the end-to-end creation and optimization of the company's website and content to enhance brand visibility and drive lead generation by 20%.
- Conducted Market Research: Analyzed industry trends and competitor activities to identify growth opportunities and target high-potential markets.
- Built Client Relationships: Established and nurtured relationships with prospective clients, contributing to increased client acquisition and long-term partnerships.
- Developed Growth Strategies: Collaborated on business strategies to expand the firm's portfolio and optimize sales and marketing efforts by 15%.
- Monitored Performance: Tracked key business metrics and provided insights to improve decision-making and drive revenue growth.
Senior NHS England Administrator
The Medical Centre Group
12.2024 - 09.2025
- Patient Advocacy: Acted as a primary contact for patients, ensuring timely access to care and support for those with complex needs.
- Care Coordination: Developed and implemented personalized care plans in collaboration with General Practitioners (GPs) and multidisciplinary teams, managing new registrations for care homes and GP surgeries.
- Oversaw dual-site GP practice and care home administration, providing strategic leadership to a team of four and ensuring excellence in patient-centered care, compliance, and service delivery.
- Referral & Service Navigation: Managed 1000+ weight management and 500+ diabetes prevention referrals, connecting patients to the appropriate services.
- Patient Monitoring: Oversaw patient progress through regular follow-ups, managed blood test filing, and ensured accurate tracking for timely interventions.
- Care Home Administration: Managed administrative processes for care home patients, including health checks, medication management, and coordination with care home staff to ensure optimal health outcomes.
Dental Intern
AJ Hospital
02.2022 - 04.2023
- Maintained accurate and up-to-date patient records.
- Provided comprehensive post-treatment care and advice.
- Developed treatment plans for patients with tooth decay and various oral diseases.
- Performed various dental procedures, including painless tooth extractions and tooth restorations.
- Implemented preventative measures to promote oral health.
Education
CPC Medical Coding -
Cigma Medical Coding Academy
India01-2026
Master of Science - Healthcare Management (EQUIS, AACSB, AMBA)
University Of Kent, Kent Business School
Kent, United Kingdom11-2024
Bachelor Of Dental Surgery -
Rajiv Gandhi University of Health Sciences
Karnataka, India12-2021
Skills
- Strategic planning and development
- Communication and interpersonal skills
- Marketing management
- Financial management and budgeting
- Patient Relationship Management
- Medical terminology knowledge
- Leadership and team management
- Performance and change management
- Data analysis and technical skills
- Confidential records management
- Multidisciplinary Collaboration
- Adaptability and crisis management
- Business development and planning
Certification
- Basic Life Support, AED, and Oxygen
- Data Security Awareness Level 1
- Safeguarding Adults Level 1 and Level 2
- Safeguarding Children Level 1 and Level 2
- Infection Prevention and Control Level 1
- Equality, Diversity and Human Rights Level 1
- Fire Safety Level 1
LANGUAGES
English
Malayalam
Kannada
Tamil
Hindi
Community Service & Volunteer Work
Community Dentist, Mangalore, Karnataka.
- Member of the Indian Service Scheme and the Indian Dental Association.
- Actively volunteered for free rural dental checkup camps.
- Conducted tobacco cessation counseling.
- Conducted oral health awareness programs for children.
University of Kent, Student Ambassador, Kent, United Kingdom.
Served as a Student Ambassador at the University of Kent, representing student voices, participating in academic meetings and University events, and developing strong leadership and interpersonal skills.
Umii, Student Ambassador, Kent, United Kingdom.
I was selected as a Umii Student Ambassador (2023–2024) to promote a university networking platform, engaging with students across various courses, addressing their concerns, and fostering a supportive and connected campus community.
WORKSHOPS ATTENDED
- ASPIRE- Business Startup workshop, Kent, United Kingdom:
I completed a 15-week ASPIRE Business Development workshop at Kent Business School, gaining practical start-up knowledge, entrepreneurial insights, and opportunities to expand my professional network.
- EXroid- Consultancy Project, England, United Kingdom:
As part of my academics, I had the opportunity to complete a consultancy project for eXroid, developing a presentation and report while gaining insights into healthcare marketing and industry trends.
References
References available upon request
Timeline
Senior NHS England Administrator
The Medical Centre Group
12.2024 - 09.2025
Business Development Manager
AdapttEdge Consultants Ltd
09.2024 - Current
Dental Intern
AJ Hospital
02.2022 - 04.2023
CPC Medical Coding -
Cigma Medical Coding Academy
Master of Science - Healthcare Management (EQUIS, AACSB, AMBA)
University Of Kent, Kent Business School
Bachelor Of Dental Surgery -
Rajiv Gandhi University of Health Sciences