Dusan Stojinovic
Dubai
Summary
Highly communicative Cabin Crew member with multiple years of experience. Team player with ability to provide exceptional service and customer experience. An independent and self-motivated with proven and tested negotiation, sales and marketing skills. More than eight years of experience in the customer service industry. Involved in product testing and management as well.
Overview
13
13
years of professional experience
Work History
Cabin Crew
Emirates Airline
Dubai
06.2016 - Current
- Providing high level of customer service while engaging with customers and delivering safety.
- Represented Emirates brand as cabin crew.
Counter Service Officer
ProCredit Bank
Novi Sad
01.2015 - 01.2016
- Payments and transfer funds, cashing cheques.
- Selling/Buying foreign currency.
- Deposit taking, payment of loans installments.
- Filling out form required for loans and other banking services.
Retail Representative
Hendi Tel doo
Novi Sad
01.2014 - 01.2015
- Serving customers and dating with current offers.
- Resolving customer needs and finding new customers.
- Enter data into computer programs ERP, SDPRO, SUGAR.
Field Sales
GSS (Gaskets Safety Systems doo)
Novi Sad
01.2012 - 01.2013
- Market research.
- Finding new and keeping in touch with existing customers.
- Organizing meetings.
- Presentation of items from a selection of deals.
Education
Service Management - Service Management
Modern Business School
Belgrade, Serbia10.2018
Bachelor in Economics - Science of Economics
Megatrend University
Belgrade, Serbia01.2017
Skills
- Attention to detail
- Communicative skill
- Leadership
- Asertivness
- Resilience
- Interpersonal
- Time management
- First Aid/CPR
- Adaptibility
- Multitasking
- Initiative
Timeline
Cabin Crew
Emirates Airline
06.2016 - Current
Counter Service Officer
ProCredit Bank
01.2015 - 01.2016
Retail Representative
Hendi Tel doo
01.2014 - 01.2015
Field Sales
GSS (Gaskets Safety Systems doo)
01.2012 - 01.2013
Service Management - Service Management
Modern Business School
Bachelor in Economics - Science of Economics
Megatrend University
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