EDEN COLLEN MAY ORTIZ

Medsol Diagnostics is a premier network of highly efficient and specialized laboratories offering a broad spectrum of comprehensive services across the UAE, analyzing thousands of laboratory tests daily, while adhering to the international standard for medical laboratories – ISO 15189, as well as other regional health regulations.

General Duties and Responsibilities:

• Ensured adherence to the laboratory's Quality Manual, Quality Standard Procedures, and Standard Operating Procedures for specific laboratory sections.
• Identified and addressed equipment malfunctions and reagent issues that could negatively impact testing performance and laboratory results
• Conducted proficiency testing, including RIQAS, EQAS, MLE, CAP, and interlaboratory comparison tests, following standard procedures
• Identified specimen rejection criteria and other non- conformities, implementing necessary corrective and preventive actions
• Collaborated with the laboratory quality manager, laboratory director, and clinical pathologist to uphold the quality management system
• Conducted routine maintenance, calibrations, and quality control for equipment, while monitoring preventive maintenance schedules
• Leveraged laboratory information management systems to efficiently and effectively report patient results
• Adhered to safety protocols and precautions to maintain a safe and hazard-free work environment
• Identified and communicated critical findings to the relevant healthcare professionals to ensure prompt medical intervention
• Provided thorough training for new staff to enhance their knowledge and skills, improving overall team performance
• Participated in laboratory audits and assessments to ensure adherence to laboratory standards
• Managed outsourced samples, and acted as a liaison between our laboratory and affiliated referral laboratories overseas ensuring efficient handling of send-out tests and prompt resolution of any issues.

SECTIONS HANDLED (monthly rotation)

I. HEMATOLOGY, COAGULATION, and IMMUNOHEMATOLOGY

• CBC and peripheral blood smears for abnormal results
• Microscopic procedures for the counting and identifying of blood cells: differential count, platelet count estimation, WBC count estimation, and recognition of blood cell anomalies and abnormal morphologies
• Manual reticulocyte staining and counting
• Blood smear parasites screening and identification
• Coagulation tests including PT/INR, aPTT, and D- dimer
• Protein C and S activity, Anti-thrombin III activity, and DRVVT/Lupus anticoagulant screening and confirmatory tests
• Thalassemia screening by HPLC method and result interpretation
• ABO and RhD blood typing; antiglobulin testing such as direct and indirect coomb's tests, using both manual and automated methods by gel agglutination technology
• Identified blood group discrepancies by analyzing and investigating inconsistencies in blood typing results
• Verified the accuracy of findings, identified test inconsistencies, and took corrective actions to resolve issues and ensure accurate results

ANALYZERS HANDLED: Sysmex XN-550 Hematology, Sysmex XT-1800i Hematology ACL TOP 300 CTS Coagulation, Bio-Rad Variant II β-thalassemia, Ortho Biovue Gel Technology, Ortho Vision Swift Immunohematology

II. CLINICAL CHEMISTRY

• Performed a wide range of tests on blood and urine to assess biochemical markers such as glucose, electrolytes, lipids, proteins, enzymes, and metabolites
• Properly prepared, stored, and managed clinical chemistry reagents, calibrators, and control materials to ensure stability and effectiveness throughout the intended use period
• Analyzed test results to detect abnormal values or trends and correlated these findings with clinical information to support the diagnosis

ANALYZERS HANDLED: Cobas Pro integrated solutions– C503 and ISE unit, Abbott Architect c4000, i-Smart 30 Electrolyte analyzer

III. IMMUNOLOGY AND SEROLOGY

• Immunoassay techniques, including ECL, CMIA, and CLIA, to detect and quantify biomarkers such as hormones, TORCH and hepatitis markers, immunoglobulins, metabolic markers, cardiac markers, tumor markers, and specific antigens and antibodies
• Immunoblot method for testing food and inhalation allergies, as well as for ANA and EBV assessments
• ELISA method to test for infectious disease markers and autoimmune indicators
• Manual serological tests such as RPR, TPHA, Widal test, and Infectious mononucleosis
• Properly prepared, stored, and managed immunoassay reagents, calibrators, and control materials to ensure stability and effectiveness throughout the intended use period

ANALYZERS HANDLED: Cobas Pro integrated solutions– E801 unit, Abbott Architect i1000SR, Abbott Architect i2000SR, Siemens Immulite 2000 XPi, Cobas e411, Diesse Chorus Duo, Diesse Chorus Trio, Euroimmun EUROBlotOne

IV. PHLEBOTOMY and SAMPLE VERIFICATION

• Proper patient identification, preparation, and assessment
• Performed venipuncture using sterile techniques
• Ensured patient comfort and provide care during and after the procedure
• Reviewed the requisition form to ensure it includes all necessary details, and verified that it matches the samples provided
• Verified accurate sample labeling and evaluated sample integrity and identified sample rejection criteria
• Investigated and addressed any discrepancies or issues found during sample verification, and coordinated any necessary follow-up actions
• Adherence to protocols by complying with the laboratory's SOPs and regulatory guidelines, such as ISO and CLIA, throughout the sample collection and verification process.

A clinic-based laboratory, compliant with ISO 15189, is equipped with modern facilities and dedicated to delivering top-quality medical diagnostic services to its clients

• Ensured compliance with industry standards such as ISO 9001:2015 through diligent documentation practices
• Played an integral role in maintaining the ISO 15189 certification status through consistent adherence to established procedures and documentation requirements
• Participated in quality assurance and quality control programs essential to ensure that laboratory testing is accurate, timely, and meets customer needs
• Collaborated with other clinic departments, identifying, and addressing areas that need improvement
• Performed laboratory tests and procedures in areas of Hematology, Immunochemistry, Clinical Chemistry, Immunology & Serology Phlebotomy, Clinical Microscopy and Parasitology, and Microbiology

MICROBIOLOGY:

• Urine, HVS, and semen gram stain, culture & sensitivity
• Mycoplasma and Ureaplasma IST2
• Bacterial identification using Biomerieux API kits
• Disk diffusion method for susceptibility test
• Staph and strep latex,
• coagulase, catalase, germ tube test
• H&R H.pylori test

CLINICAL MICROSCOPY and PARASITOLOGY

• Urinalysis, stool analysis, semen analysis, and iFOBT

ANALYZERS HANDLED: BioMérieux's VIDAS Immunoassay, Horiba ABX Pentraematology, Horiba Pentra C200 Chemistry, Siemens Clinitek Status urine analyzer

A 100-bed hospital serving as the primary healthcare provider for the entire province of Occidental Mindoro, offering a broad range of quality healthcare services.

• Performed various testing, both manual and automated procedures, in areas of Hematology Clinical Chemistry, Immunology & Serology Clinical Microscopy and Parasitology, Blood Banking, and Phlebotomy
• Carried out phlebotomy in all out-patients and in- patient departments including emergency room, ICU, nursery, delivery, and operating room, and ensured proper handling of specimens
• Maintained a safe and clean working environment by adhering to the laboratory protocols
• Participated in continuing education workshops and training related to medical technology advancements
• Engaged in hospital community outreach programs, including mass blood donation events, to help maintain an adequate blood supply

BLOOD BANKING

• Blood donor screening to ensure they meet eligibility criteria
• Blood donor phlebotomy
• Infectious disease screening
• ABO and Rh blood types of donors and recipients using established testing procedures
• Crossmatching tests to verify compatibility between donor and recipient blood
• Provided blood products efficiently in emergencies, such as trauma cases or surgeries
• Stored blood and blood products under appropriate conditions to maintain viability and safety.