Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Additional Information
Timeline
Generic
ELHADJI TANKANDOU MAREGA

ELHADJI TANKANDOU MAREGA

Dubai,UAE

Summary

I am enthusiastic, self-motivated and hardworking person, Responsible, well-organized, career-focused, and dedicated towards my duty.

I hold a Bachelor's degree in Economics and Management from Al Qasimia University in Sharjah, United Arab Emirates.

During my studies, I gained a solid foundation in economics, accounting, finance, statistics, management, and other key business disciplines. I also developed strong written communication skills in both Arabic and English.

To strengthen my practical knowledge, I successfully completed professional training programs at Emirates NBD Bank and the Sharjah Center for Islamic Economics, where I gained valuable industry experience and received certificates of completion.

I have more than five years of experience in customer service and sales with du Telecom. Throughout my career, I consistently achieved high customer satisfaction ratings and exceeded sales targets, demonstrating my ability to build strong customer relationships, solve problems effectively, and deliver outstanding results.

In addition, I have over seven years of experience teaching children at the same school where I studied. This role helped me develop strong communication, leadership, mentoring, and organizational skills while working with students from diverse backgrounds.

As a motivated and ambitious young candidate, I am eager to take on new challenges and responsibilities. I am committed to continuous learning, professional growth, and making meaningful contributions to your organization's success through dedication, integrity, and hard work.

Overview

17
17
years of professional experience

Work history

Sales Executive and Customer Service

DU
Al Ain City, Dubai, UAE
2022.10 - 2026.07
  • Listened to customer problems, objections, and concerns, offering various solutions.
  • Ability to handle and provide exceptional services to medium and big enterprises.
  • Enhanced sales performance through knowledge of product range.
  • Achieved or exceeded company-defined sales targets.
  • Established strong client relationships which resulted in repeat business.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.

Customer Service Representative

NBD bank
Sharjah, Rahmania
2022.01 - 2022.05
  • Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
  • Present product features and benefits to drive sales
  • Resolved complex customer complaints in calm, efficient and friendly manner
  • Customer services, personal banking
  • Maintained a high level of professional knowledge in order to provide exceptional service to customers.

Teacher

Institute of Tafsir Banda Niang
Dakar, Senegal
2010.01 - 2017.02
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
  • Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement.
  • Identified struggling students early on and provided additional supports.
  • Created inclusive classroom setting to ensure all students felt accepted and valued.

Education

bachelor's degree - faculty of economics and managements

Al qasimia university
Sharjah, UAE

High school diploma -

Tafsir Banda
Dakar, Senegal

Skills

  • Good communication
  • written and oral skills
  • Relationship building
  • Client collaboration

Personal Information

Languages

English
Fluent
French
Advanced
Arabic
Fluent
Five African Languages
Native

Additional Information

I have a valid UAE manual driving license, Certificate of bachelor degree, Diploma of experience especially banking

Timeline

Sales Executive and Customer Service

DU
2022.10 - 2026.07

Customer Service Representative

NBD bank
2022.01 - 2022.05

Teacher

Institute of Tafsir Banda Niang
2010.01 - 2017.02

High school diploma -

Tafsir Banda

bachelor's degree - faculty of economics and managements

Al qasimia university
ELHADJI TANKANDOU MAREGA