Elisia Khazem
Dubai,United Arab Emirates
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.Dedicated and personable professional with over two years of experience in administrative and customer service roles, seeking to leverage strong communication skills and attention to detail in a receptionist position. Passionate about providing exceptional service and contributing to the smooth operation of an organization. Currently pursuing a degree in Biology at the American University of Beirut (AUB).
Overview
4
4
years of professional experience
Work History
Receptionist
A'Laise Chez Nous
Beirut , Lebanon
05.2024 - 10.2024
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organized reception area for a professional business environment.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Kept reception area clean and neat to give visitors positive impression of the company.
Receptionist
Giovanna Beauty Clinic
Beirut , Lebanon
01.2021 - 12.2023
- Greeted and assisted clients, ensuring a welcoming and professional environment.
- Managed appointment scheduling and coordinated client consultations and treatments.
- Answered phone calls, responded to inquiries, and provided information about services.
- Handled administrative duties such as data entry, filing, and maintaining client records.
- Processed payments and maintained accurate records of financial transactions.
- Assisted with inventory management and stocked supplies for the clinic.
- Maintained a clean and organized front desk area, ensuring a positive first impression for visitors.
Education
High School Diploma - A-level Biology, Maths, Chemistry
Evangelical School for Boys and Girls
Beirut 09.2020 - 06.2023
Bachelor of Science - Biology Pre-Med
American University of Beirut
Beirut 09.2023 -
Skills
- Excellent communication and interpersonal skills
- Multilingual
- Telephone skills
- Appointment management
- Telephone etiquette
- Well-presented
- Polite client care
- Organized and reliable
- Active listener
- Professional appearance
- Familiarity with office management software (eg, MS Office, Google Suite)
Languages
English
Proficient (C2)
Arabic
Native
Timeline
Receptionist
A'Laise Chez Nous
05.2024 - 10.2024
Bachelor of Science - Biology Pre-Med
American University of Beirut
09.2023 -
Receptionist
Giovanna Beauty Clinic
01.2021 - 12.2023
High School Diploma - A-level Biology, Maths, Chemistry
Evangelical School for Boys and Girls
09.2020 - 06.2023
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