Summary
Overview
Work history
Education
Skills
Timeline
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Emelyn Sanchez

Emelyn Sanchez

Abu Dhabi,United Arab Emirates

Summary

Hard-working Supervisor with strong organizational skills. Achieves company goals through exceptional planning and prioritization. A loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

13
13
years of professional experience

Work history

Supervisor

Le Patchouli Specialty Coffee
Abu Dhabi, United Arab Emirates
07.2021 - Current
  • Conducted performance appraisals with employees for career development discussions.
  • Led team meetings, ensured clear communication amongst all members.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Improved team efficiency by implementing new scheduling practices.
  • Managed daily operations to increase productivity.
  • Monitored employee attendance records for maintaining discipline within the team.
  • Supervised activities of workers and enforced safety regulations.
  • Estimated costs, generated reports, and maintained detailed records.

Senior team member

Farah Yas Water World
Abu Dhabi, UnitedArab Emirates
05.2018 - 05.2020
  • Provided mentoring to new hires, leading to improved performance and retention rates.
  • Led training sessions to enhance skill set of junior members.
  • Delegated tasks to make best use of individuals' skills.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Followed opening, closing and shift changeover procedures for seamless operations.

Team leader

Hardess- Kuwait Food Company
Abu Dhabi, United Arab Emirates
09.2012 - 04.2018
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Improved customer satisfaction through close collaboration with the team.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Coached team members through new or difficult workflows.

Education

Computer Science

Batangas State of University
Philippines

Skills

  • Leadership competence
  • Customer services excellence
  • Order processing
  • Operational efficiency
  • Staff management
  • Staff scheduling
  • Performance evaluation
  • Task prioritisation
  • Team Leadership

Timeline

Supervisor

Le Patchouli Specialty Coffee
07.2021 - Current

Senior team member

Farah Yas Water World
05.2018 - 05.2020

Team leader

Hardess- Kuwait Food Company
09.2012 - 04.2018

Computer Science

Batangas State of University

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Emelyn Sanchez