Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Additional Information
Languages
Generic
Eranda Aththanayake

Eranda Aththanayake

Dubai

Summary

Trustworthy and dedicated Cashier with 9 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

9
9
years of professional experience

Work History

Cashier /Sales Representative

ARPICO Super Center
Kandy
11.2018 - 07.2023
  • Helped more than 100 customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier /Customer Care Agent

Sri Lanka Telecom
Nuwara Eliya
03.2014 - 12.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Tracked customer service cases and updated service software with customer information.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Educated customers about billing, payment processing, and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Helped more than 30 customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Restocked and organized merchandise in front lanes.

Education

Higher National Diploma - Information & Communication Technologies

Vocational Training Authority of Sri Lanka
Sri Lanka
12.2013

Diploma in English Language - English & Professional Development

Beacon Hill Academy
Nuwara Eliya
11.2011

Skills

  • Cash Drawer Management
  • Stocking and Replenishing
  • Product Knowledge
  • Credit and Cash Transactions
  • Verbal and Written Communication
  • Scanner Operation
  • Hospitality and Accommodation
  • Customer Service Excellence
  • Inventory Management
  • Customer Relations
  • POS Systems Operations
  • Microsoft Office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier /Sales Representative

ARPICO Super Center
11.2018 - 07.2023

Cashier /Customer Care Agent

Sri Lanka Telecom
03.2014 - 12.2017

Higher National Diploma - Information & Communication Technologies

Vocational Training Authority of Sri Lanka

Diploma in English Language - English & Professional Development

Beacon Hill Academy

Additional Information

Passport No. : N10125853

Visa Status : Visit Visa - valid up to 24th November 2023


Languages

English
Advanced (C1)
Japanese
Beginner (A1)
Hindi
Beginner (A1)

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Eranda Aththanayake