Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Erika Espinoza

Erika Espinoza

Dubai,United Arab Emirates

Summary

Supervisor | MBA in Hospital Management | Departmental Trainer | Forbes | Entrepreneur.

I am a motivated person with a solid background and team leadership.
The art of service and the love of hospitality have given me the opportunity to work for more than 10 years in hotels and restaurants. They have allowed me to travel within Ecuador, Mexico and Dubai where I have developed strong knowledge, skills and the ability to work efficiently and professionally.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Restaurant Supervisor

Kempinski Hotel Mall Of Emirates
Dubai, UAE
06.2021 - Current

Commercial Assistant and Event Coordinator

Hotel Rio Amazonas
Quito, Ecuador
03.2017 - 03.2020

Restaurant manager

Restaurante El Quixote
Riobamba, Ecuador
11.2015 - 02.2017

Restaurant manager

Crepes and Waffles Ecuador
Quito, Ecuador
02.2013 - 11.2015

Restaurant manager

Corporación El Rosado S.A.
Quito-Guayaquil-Riobamba, Ecuador
06.2010 - 02.2013

Education

Master Hotel Management -

ESDEN
ESPAÑA
10.2023 - 10.2024

English -

ES-DUBAI
DUBAI
11.2021 - 06.2022

Specialized Sales Management -

MIKAMPUS
QUITO
06.2020 - 10.2020

Hotel Management Engineering -

UNIVERSIDAD TECNOLOGICA EQUINOCCIAL
QUITO-ECUADOR
/2002 - /2007

Skills


  • Communication and Interpersonal skills
  • Critical thinking
  • Conflict resolution
  • Leadership acumen
  • Efficient and proactive
  • Personnel management and team management
  • Staff training and development
  • Operations management
  • Customer Service
  • Strategic sales knowledge
  • Event planning
  • Menu developmen
  • Food quality and safety
  • Wines, Bar and Cocktails

Languages

English
Fluent
Spanish
Native

Accomplishments

Beautiful Performance as Departamental Trainer-2024-Kempinski

Kempinski Award DNA Nominee-January 2023

Kempinski Award F&B Top Seller- October 2022

Kempinski Award DNA Nominee-July 2022

Certification

The Bar World of Tomorrow Certificate - Dubai- 2024

Departamental Trainer Certificate-Dubai-2024

Leadership Certificate-Dubai- October 2024

One of the most beautiful experiences I had was when one of the companies I worked for sent me to Mexico to train for 3 months: I learned how to open a franchise, leadership, product quality, and quality standards.




Timeline

Master Hotel Management -

ESDEN
10.2023 - 10.2024

English -

ES-DUBAI
11.2021 - 06.2022

Restaurant Supervisor

Kempinski Hotel Mall Of Emirates
06.2021 - Current

Specialized Sales Management -

MIKAMPUS
06.2020 - 10.2020

Commercial Assistant and Event Coordinator

Hotel Rio Amazonas
03.2017 - 03.2020

Restaurant manager

Restaurante El Quixote
11.2015 - 02.2017

Restaurant manager

Crepes and Waffles Ecuador
02.2013 - 11.2015

Restaurant manager

Corporación El Rosado S.A.
06.2010 - 02.2013

Hotel Management Engineering -

UNIVERSIDAD TECNOLOGICA EQUINOCCIAL
/2002 - /2007
Erika Espinoza