Erika Espinoza
Dubai,United Arab Emirates
Summary
Supervisor | MBA in Hospital Management | Departmental Trainer | Forbes | Entrepreneur.
I am a motivated person with a solid background and team leadership.
The art of service and the love of hospitality have given me the opportunity to work for more than 10 years in hotels and restaurants. They have allowed me to travel within Ecuador, Mexico and Dubai where I have developed strong knowledge, skills and the ability to work efficiently and professionally.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Restaurant Supervisor
Kempinski Hotel Mall Of Emirates
Dubai, UAE
06.2021 - Current
Commercial Assistant and Event Coordinator
Hotel Rio Amazonas
Quito, Ecuador
03.2017 - 03.2020
Restaurant manager
Restaurante El Quixote
Riobamba, Ecuador
11.2015 - 02.2017
Restaurant manager
Crepes and Waffles Ecuador
Quito, Ecuador
02.2013 - 11.2015
Restaurant manager
Corporación El Rosado S.A.
Quito-Guayaquil-Riobamba, Ecuador
06.2010 - 02.2013
Education
Master Hotel Management -
ESDEN
ESPAÑA 10.2023 - 10.2024
English -
ES-DUBAI
DUBAI 11.2021 - 06.2022
Specialized Sales Management -
MIKAMPUS
QUITO 06.2020 - 10.2020
Hotel Management Engineering -
UNIVERSIDAD TECNOLOGICA EQUINOCCIAL
QUITO-ECUADOR /2002 - /2007
Skills
- Communication and Interpersonal skills
- Critical thinking
- Conflict resolution
- Leadership acumen
- Efficient and proactive
- Personnel management and team management
- Staff training and development
- Operations management
- Customer Service
- Strategic sales knowledge
- Event planning
- Menu developmen
- Food quality and safety
- Wines, Bar and Cocktails
Languages
English
Fluent
Spanish
Native
Accomplishments
Beautiful Performance as Departamental Trainer-2024-Kempinski
Kempinski Award DNA Nominee-January 2023
Kempinski Award F&B Top Seller- October 2022
Kempinski Award DNA Nominee-July 2022
Certification
The Bar World of Tomorrow Certificate - Dubai- 2024
Departamental Trainer Certificate-Dubai-2024
Leadership Certificate-Dubai- October 2024
One of the most beautiful experiences I had was when one of the companies I worked for sent me to Mexico to train for 3 months: I learned how to open a franchise, leadership, product quality, and quality standards.
Timeline
Master Hotel Management -
ESDEN
10.2023 - 10.2024
English -
ES-DUBAI
11.2021 - 06.2022
Restaurant Supervisor
Kempinski Hotel Mall Of Emirates
06.2021 - Current
Specialized Sales Management -
MIKAMPUS
06.2020 - 10.2020
Commercial Assistant and Event Coordinator
Hotel Rio Amazonas
03.2017 - 03.2020
Restaurant manager
Restaurante El Quixote
11.2015 - 02.2017
Restaurant manager
Crepes and Waffles Ecuador
02.2013 - 11.2015
Restaurant manager
Corporación El Rosado S.A.
06.2010 - 02.2013
Hotel Management Engineering -
UNIVERSIDAD TECNOLOGICA EQUINOCCIAL
/2002 - /2007
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