Erika Elaine Aguado
Dubai
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Sales and Business Development Executive
Labels and Labeling Co. LLC
Dubai
02.2022 - Current
- Attends telephone inquiries and complaints, welcomes guests, prepares product samples & equipment for client's meeting, cross-sells and up-sells, gathers new sales leads, requests quotations from suppliers, follows up clients for new orders, manages over 50 customer calls per day, performs international imports and exports shipments, schedules daily deliveries, assists in product demonstrations, increased sales by 10%, arranges General Manager's schedule.
Cashier
Wheel 35 Restaurant
Dubai
11.2019 - 01.2022
- Greeted customers, built relationships to encourage repeat business, operated cash register, counted money in cash drawers, assisted customers with returns and refunds, worked closely with shift manager, addressed customer needs, made product recommendations.
Brand Ambassador
Promoters Global
Dubai
06.2015 - 09.2015
- Listened to customers, built product knowledge, set up product displays, met daily targets, approached customers with confidence, demonstrated authenticity and passion for products.
Sales Promoter
Blue Button Media LLC
Dubai
11.2014 - 05.2015
- Provided information on products, assisted customers in finding suitable products, built lasting relationships, sought new product knowledge, presented products using interactive materials, set up promotional stands, engaged with customers.
Education
Associate in Computer Secretarial -
University of Batangas
Skills
- Lead prospecting
- Negotiations
- Customer Satisfaction
- Excellent listening skills
- Relationship building
- Product knowledge
- Decision-Making
- Communication Skills
Personal Information
- Date of Birth: 05/09/93
- Nationality: Filipino
- Marital Status: Married
- Visa Status: Employment Visa
- Passport: P8930525B
Accomplishments
- Exceed targets.
- Achieved salary increase based on my sales performance during my first quarter on my recent job.
- Achieved recognition for being the top sales performer for the year 2023-2024.
Languages
Tagalog
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Sales and Business Development Executive
Labels and Labeling Co. LLC
02.2022 - Current
Cashier
Wheel 35 Restaurant
11.2019 - 01.2022
Brand Ambassador
Promoters Global
06.2015 - 09.2015
Sales Promoter
Blue Button Media LLC
11.2014 - 05.2015
Associate in Computer Secretarial -
University of Batangas
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