Er. Shankar Malaikannan

• Sourced and verified quotations from suppliers before initiating purchase processes.
• Mentored and motivated junior procurement staff to consistently meet and exceed department KPIs.
• Built relationships for increased engagement and partnerships across supplier base.
• Coordinated with inventory control to determine purchasing needs with high degree of accuracy.
• Facilitated decision-making by preparing cost comparison of material pricing.
• Reviewed purchasing, storage and distribution practices in line of industry advancements.
• Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
• Leveraged supply management experience and industry contacts to streamline distribution activities.
• Managed vendor relationships, negotiating contracts to achieve cost savings.
• Conducted root cause analysis to resolve issues and secure cost savings.
• Maximised cost savings by assessing subcontractor bids before completing contract agreements.
• Developed and implemented purchasing strategies that achieved 3.7Mil AED direct cost savings within 23-24.
• Presented KPI reports, outlining achievements and improvement pathways.
• Designed dashboards to enhance Business Intelligence and KPI reporting.
• Drove customer retention by analyzing feedback and KPI data.
• Cold-called prospective clients to build new business against KPI targets.

• Successfully developed and executed sales strategies to increase revenue by 20% over a two-year period
• Established and maintained strong customer relationships through effective communication and problem resolution
• Developed and implemented a comprehensive product training program for sales team
• Led team of sales engineers in the successful launch of a new product line
• Served as liaison between sales and engineering teams to effectively meet customer needs
• Presented products and services to clients and internal stakeholders and addressed inquiries
• Utilized data analytics to identify revenue opportunities and optimize sales processes
• Developed and implemented strategies to increase sales by expanding customer base
• Generated customer quotes, product specifications, and pricing strategies
• Evaluated customer feedback and made necessary adjustments to ensure customer satisfaction.
• Negotiated contracts, securing optimum conditions for business expansion.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
• Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms.
• Minimised customer complaints by verifying procured items met required quality standards.
• Sourced new suppliers, negotiated contracts and managed ongoing relationships for optimum results.
• Forecasted demand levels to inform purchasing decisions.
• Managed 4 multi-country supplier transactions ( China, India, European & Germany ) and multi-partner projects, ensuring the delivery of high-quality project outputs.

• Developed and implemented operational procedures and policies to ensure efficient workflow and customer satisfaction
• Established and maintained positive relationships with external customers and vendors
• Led weekly staff meetings to review performance and provide coaching and mentoring
• Monitored and tracked team performance against established goals and objectives
• Implemented a comprehensive training program for new staff members
• Facilitated regular one-on-one conversations with team members to ensure quality service and performance
• Evaluated team performance and provided feedback to enhance individual skills
• Identified and addressed operational issues to ensure compliance with company standards.

Class: First Class

Class: First Class