Essam Mohamed Elkholy
Dubai,UAE
Summary
Dedicated professional with a knack for timely and accurate deliveries. Known for maintaining excellent customer satisfaction through courteous service and careful handling of packages. Proven ability to navigate routes efficiently, ensuring prompt and safe deliveries every time.
Overview
26
26
years of professional experience
Work history
Delivery man
Arabiska Café & Restaurant
Dubai, UAE
09.2016 - 09.2025
- Contact customers ahead of parcel drop-offs to confirm and coordinate delivery times.
- Complete deliveries with smile, providing patient and personalised service.
- Update delivery status in company system for real-time tracking.
- Carry out end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Demonstrate excellent time management skills by completing all scheduled deliveries within set timelines.
Delivery man
Karek and Harek Restaurant
Dubai, UAE
07.2015 - 09.2016
- Delivered packages to specified locations timely, ensuring customer satisfaction.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Accepted and organised work requests through company application and completed tasks assigned by managers to ensure smooth operations.
Delivery man
Little Caesar Pizza
Dubai, UAE
06.2013 - 06.2015
- Completed paperwork accurately to ensure proper documentation of deliveries.
- Adapted to changing schedules quickly – maximised productivity even under changing circumstances.
- Communicated effectively with customers, resolving any delivery issues promptly.
- Adhered strictly to traffic laws, promoting safety whilst on duty.
- Checked vehicle regularly to prevent breakdowns on route.
Delivery man
Burger King & pizza Hut
Dubai, UAE
04.2011 - 05.2013
- Delivered packages to specified locations timely, ensuring customer satisfaction.
- Communicated effectively with customers, resolving any delivery issues promptly.
- Maintained cleanliness of delivery vehicle for professional appearance.
- Assisted colleagues during peak business hours, supporting team cohesion.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
Driver, waiter, cashier & kitchen
Burger King, pizza Hut, little caesar pizza
Alexandria, Egypt
01.2000 - 02.2011
- Managed time efficiently to meet all delivery deadlines.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Showcased strong ability to handle high-pressure situations calmly during peak hours.
- Provided reliable service as result of meticulous attention to detail.
Skills
- Driving licence holder
- Interpersonal Skills
- Punctuality and reliability
- Proactive approach to delays
- Basic vehicle maintenance knowledge
- Efficient driving
- Flexibility in working hours
LANGUAGES
Arabic
Proficient (C2)
English
Proficient (C2)
Accomplishments
- Maintained a zero-damage record through meticulous and careful package handling.
- Praised by management for extra care during peak summer months, ensuring safe and quality deliveries
Affiliations
- Meditation
- Reading
Timeline
Delivery man
Arabiska Café & Restaurant
09.2016 - 09.2025
Delivery man
Karek and Harek Restaurant
07.2015 - 09.2016
Delivery man
Little Caesar Pizza
06.2013 - 06.2015
Delivery man
Burger King & pizza Hut
04.2011 - 05.2013
Driver, waiter, cashier & kitchen
Burger King, pizza Hut, little caesar pizza
01.2000 - 02.2011