Eyad Hoby
Ajman
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Precise Accounts Payable Specialist with 2 years of experience working with accounts. Skilled at fixing account and data discrepancies with professionalism and using accounting software.
Overview
16
16
years of professional experience
Work History
Operation, Accounting, Finance, Supply & Logistics
Own Business MOU Co
10.2022 - Current
- Oversee day-to-day operations of organization, ensuring efficiency and effectiveness in all processes.
- Prepare and maintain financial records, including general ledger entries, reconciliations, and financial statements.
- Conduct regular audits to ensure accuracy and compliance with accounting standards.
- Collaborate with suppliers to negotiate contracts and ensure timely delivery of goods and services.
- Created organizational structures to improve accounting and finance functions
Customer Service Executive
LEBS.COM
03.2020 - 09.2022
- Manage day-to-day processing and operations delivery, leading and motivating teams to deliver against KPIs.
- Complete client requests received via E-mails, call center, and other social media platforms, offering prompt
- Resolved client complaints effectively and efficiently,
- Provided company information and policies to customers upon inquiry
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and
- Enhanced department structure and workflows to increase coverage and team efficiency in face of dynamic demands. auditing statements of suppliers accounts before being sent to accounting department
E-Commerce Assistant
Abdulsamad A Qurashi
01.2016 - 09.2019
- E-store supervisor at famous company Abdulsamad Al Qurashi for perfumes & Oud, Makkah, KSA.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction. Tracked consumer behavior, content management, and weight of purchase to develop robust customer acquisition and retention programs.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission, and operational plans.
- Completed up to 200 sales and shipments every day.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Generated more than $ 500,000 in monthly sales with
- Exceeded goals through effective task prioritization and a great work ethic.
- Identified issues, analyzed information, and provided
Accountant
Own Business
01.2010 - 12.2015
- Worked in trading business whereas had 3 shops in
- Partnership with brother (HOBBI Co.).
- Specifically, in printing accessories such as ink, printing paper, and office equipment.
- Managed entire accounting cycle including gathering information, preparing documents, finalizing reports, and closing books.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement. Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and all types of cash and banking reconciliations.
Education
High School Diploma -
Technical Institute of Accounting And Finance
Skills
- Vendor relationship management
- Invoice Processing
- Inventory management procedures
- Deadline and scheduling management
- Finance
- Excel
- Stock management
- Shipping procedures understanding
- Money handling abilities
- Payment management
- Strong direct sales skills
- Strong sense of responsibility and follow-up
- Warehousing functions
Languages
Arabic
English
Turkish
Languages
Beginner,1,Intermediate,3,Advanced,5
Personal Information
Title: Operation Specialist, Accountant
Hobbies
Running, Swimming, Reading, and Calisthenics
Languages
Beginner,1,Intermediate,3,Advanced,5
Timeline
Operation, Accounting, Finance, Supply & Logistics
Own Business MOU Co
10.2022 - Current
Customer Service Executive
LEBS.COM
03.2020 - 09.2022
E-Commerce Assistant
Abdulsamad A Qurashi
01.2016 - 09.2019
Accountant
Own Business
01.2010 - 12.2015
High School Diploma -
Technical Institute of Accounting And Finance