Hi, I’m
FADWA AWADALKARIM MOHAMED AWADALKARIM
DUBAI,U.A.E
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines. Methodical secretary with attention to detail and strong software skills. Experienced in office environments and adaptable to changing policies, procedures and requirements. Seeks opportunities to improve workflows and eliminate recurring problems.
Overview
7
years of professional experience
5
years of post-secondary education
Work history
BSA AHMAD BIN HEZEEM & ASSOCIATES LLPDUBAI, UAE
Secretarial executive
12.2020 - 01.2023
Job overview
- Partnered with management to implement processes and complete special projects.
- Organised master calendar of appointments, operational targets and projects.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Drafted documents and reports for management review.
- Arranged supplies, documents and spaces for meetings.
- Scheduled meetings, and appointments.
- Drafting correspondence and technical messages
Asawer General TradingDubai, UAE
Secretary
12.2019 - 12.2020
Alfayed Travel AgencyKhartoum, Sudan
Airline Ticket Booking Agent
01.2018 - 06.2019
Job overview
- Employed strong product and systems knowledge to handle booking enquiries.
- Planned travel itineraries for families and corporate clients with diverse needs.
- Expertly identified potential selling opportunities within booking process.
- Recommended hotel packages and initiatives to customers for increased business profits.
- Managed high volumes of incoming calls.
- Dealt with high emails competently to meet service targets.
- Liaised with corporate booking agents to coordinate and update itineraries.
- Negotiated corporate reservation rates to meet client budget requirements.
- Applied upselling strategies to achieve revenue increase through tour bookings.
- Processed payments and online bookings with zero error.
- Upsold guest experiences to maximise average booking value.
Sudanese Club AgencyKhartoum, Sudan
Airline ticket booking agent
05.2016 - 04.2018
Education
Omdurman Ahlia UniversitySudan - Khartoum
Degree of Arts from FACULTY OF MEDIA AND PUBLIC RELATIONS في
02.2012 - 10.2016
Languages
Arabic
Native
English
Advanced
license
A vehicle driving license issued by Dubai
Timeline
Secretarial executive
BSA AHMAD BIN HEZEEM & ASSOCIATES LLP
12.2020 - 01.2023
Secretary
Asawer General Trading
12.2019 - 12.2020
Airline Ticket Booking Agent
Alfayed Travel Agency
01.2018 - 06.2019
Airline ticket booking agent
Sudanese Club Agency
05.2016 - 04.2018
Omdurman Ahlia University
Degree of Arts from FACULTY OF MEDIA AND PUBLIC RELATIONS في
02.2012 - 10.2016
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