FAHAD T P
Dubai,UAE
Summary
Qualified professional with over 19 years of experience in the UAE, specializing in the development and management of technical systems that enhance customer service operations. Proven track record in resolving operational challenges and improving performance metrics to meet organizational goals. Strong expertise in logistics, shipping, and administration, complemented by effective people management and interpersonal skills. Detail-oriented and self-motivated, seeking a challenging role in a collaborative team environment.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Team Leader - Air Export
Expeditors International
Dubai, UAE
2012.03 - Current
- Handled air export operations for major accounts and business development requests.
- Managed P/L, AR, and service provider relationships for steady logistics delivery.
- Handled key air freight accounts while delivering service quality for Lenovo, Alshaya, Samsung, Ciena, Azadea, GE, and oil & gas.
- Coordinated with Gateway trucking and handling teams for smooth customer service flows.
- Managed control tower operations for Lenovo Africa, including purchase order management.
- Coordinated freight rate and space negotiations with forwarders, airlines, and local transporters.
- Analysed transportation and freight costs, recommending routing carriers and service options.
- Monitored freight charges and contract billings with logistics service providers.
- Approved freight invoices and vendor payments against agreed terms.
- Distributed daily workloads among subordinates to meet service levels and procedures.
- Investigated service failures and applied corrective actions with operational owners.
- Built strong internal and external customer relationships across all interaction points.
- Maintained positive working relationships with customers, suppliers, and internal teams.
- Resolved day-to-day operational problems with operational staff and management.
- Supervised daily export activities, consolidating shipments and securing best carrier rates.
- Reviewed customer volumes against space availability and processed transactions promptly.
- Monitored operational issues and coordinated responses with key account managers and departments.
- Provided logistics providers with instructions based on project and customer requirements.
- Prepared and tracked daily shipment status reports for KPI ownership.
- Coordinated logistics solutions for clients and other branch offices.
- Managed SOP methods, including journey management plans for project movements.
- Coordinated vendors for trade compliance details and export documentation readiness.
- Verified export documentation met company and customs requirements before export.
- Arranged COO, SASO inspection certificates, and legalisation when required.
- Obtained approvals from DCA based on commodity category classification.
- Reviewed service provider contracts and negotiated transport rates using quotations.
- Scrutinised market quotes for guaranteed best-buy rates and commercial alignment.
- Supervised shipping document screening to confirm compliance with instructions.
- Checked all documents against general guidance and customs compliance standards.
- Coordinated experience across road freight and control tower teams.
- Delivered logistics operations aligned with defined methods and standards.
- Interacted with customs departments to support shipment clearance.
- Liaised with UAE customs and port authorities for duty-paid vehicle movements.
Senior Logistic Administrator
Gulf Agency Co.
Dubai, UAE
2008.09 - 2011.11
- Coordinated import and export for major clients and warehouse transport schedules.
- Liaised with shipping lines to maintain timely departures for inbound shipments.
- Coordinated worldwide client offices to meet delivery requirements on time.
- Managed logistics and supply chain needs for major clients day to day.
- Handled client accounts for The One, Total Home, Marks and Spencer, Hilti.
- Maintained maximum stock holding and throughput for key client product flows.
- Managed logistics administrators and stock controllers within the logistics team.
- Participated in management meetings to review daily operations and new projects.
- Planned inbound and outbound shipments with clients and internal staff.
- Scheduled warehouse projects aligned with client demand and lead times.
- Monitored inbound and outbound job progress in the warehouse software.
- Managed cargo movement supporting stock holding above 13000 cbm across ranges.
- Planned warehouse space utilisation against import and export schedules.
- Completed timely stock checks and stock transfers for client inventory.
- Monitored key performance indicators through in-house dashboard reporting.
- Maintained compliance with rules and regulations across logistics activities.
- Organised logistics and supply chain operations across Dubai, UAE.
Site Office administrator (Costing and Planning)
Wade Adams Contracting LLC
Dubai, UAE
2007.03 - 2008.08
- Co-ordinate subordinates for smooth project operations and day-to-day progress tracking.
- Arrange timely, cost-effective transportation for machinery and required manpower.
- Prepare weekly reports, completing data entry and sending updates to project manager.
- Administer site office and staff welfare, supporting daily site needs.
- Enter time sheet data for payroll processing and accurate staffing records.
- Arrange manpower and machinery requests submitted by site stakeholders.
- Raise requisitions and follow up on services for project delivery.
- Control site and project costs through routine monitoring and recording.
- Compile daily and monthly reports for project manager, consultant, and client.
- Report manpower and light or heavy machinery, equipment, and vehicles status.
Education
Bachelor - Business Management
RVS College of Arts and Science
Coimbatore, INDIA 2003.01 - 2006.01
Skills
Global freight forwarding and multimodal transportation
Customs compliance and regulatory governance
Strategic vendor and carrier management
Continuous improvement initiatives
Budgeting and P&L management
Excel proficiency
Personal Details
English
Tamil
Hindi
Malayalam
References
Reference can be furnished on request.
Timeline
Team Leader - Air Export
Expeditors International
2012.03 - Current
Senior Logistic Administrator
Gulf Agency Co.
2008.09 - 2011.11
Site Office administrator (Costing and Planning)
Wade Adams Contracting LLC
2007.03 - 2008.08
Bachelor - Business Management
RVS College of Arts and Science
2003.01 - 2006.01