fajarul fudail rahim
kannur
Summary
Sales Officer with strong customer relationship skills and a calm problem-solving approach. Manages returns, refunds and exchanges smoothly while advising customers on products, delivery, warranties and use. Works well with marketing teams on in-store displays and promotions, supporting sales targets through clear communication and attentive service.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Sales Officer
Xpressions style LLC
03.2024 - 02.2025
- Managed customer relationships using consultative sales techniques, achieving individual sales goals and enhancing customer satisfaction.
- Advised customers on product range, price, delivery, warranties and product use.
- Resolved customer complaints with prompt solutions, demonstrating quick-thinking problem-solving to retain customer loyalty.
- Coordinated with marketing team to develop engaging in-store displays and advertisements, driving foot traffic and sales.
- Processed customer returns at the service desk, refunds and exchanges at the customer service desk.
Education
A-Levels - computer science
westford university College
Sharjah - UAE01-2005
A-Levels -
Mambaram English Medium Senior Secondery School
Mambaram 01-2023
Skills
- Sales motivated
- Client communication
- Communication skills
- Relationship building
- Calm under pressure
- Leadership
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Sales Officer
Xpressions style LLC
03.2024 - 02.2025
A-Levels - computer science
westford university College
A-Levels -
Mambaram English Medium Senior Secondery School