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Proactive and meticulous Hotel Cluster Manager with over 10 years of experience in the hotel reservation industry. Proficient in inventory control, sales, staff training, and development. Customer-oriented team player excelling at generating optimal satisfaction levels while building profits and client generation. Proven track record in managing bookings and customer relations. Strong organizational skills and attention to detail ensure seamless reservation processes. Effective team collaborator, adaptable to changing needs, and results-driven. Skills in customer service, problem-solving, and reservation software enhance client satisfaction.

Dynamic and results-driven Reservation Supervisor with over 8 years of experience in the hospitality industry. Proven track record of effectively managing reservation operations to ensure seamless guest experiences and optimize revenue performance. Skilled in leading and motivating teams, implementing process improvements, and fostering a culture of exceptional customer service. Proficient in reservation management software and adept at analyzing data to inform decision-making and strategy development. Strong communicator with a commitment to excellence, compliance, and continuous improvement. Seeking to leverage expertise to drive success in a challenging and rewarding environment.

Dynamic Manager with over 8 years of experience in customer service and hospitality. Proficient in managing guest queries, hotel bookings, and vendor relationships. Successfully transformed guest interactions into business opportunities, achieving significant sales targets. Expertise in evaluating guest feedback and implementing improvements to enhance customer satisfaction.

Dynamic Reservation Supervisor with proven leadership at AVANIMUSCATHOTELAND SUITES, excelling in team management and customer service. Recognized for enhancing guest satisfaction and maintaining high standards, leveraging strong communication and problem-solving skills to achieve operational excellence.

Fathima Achummantakath

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Reservation Supervisor

Reservation Executive

Ticketing Executive

Ticketing executive cum PRO

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Reservation Supervisor

Reservation Executive

Ticketing Executive

Ticketing executive cum PRO

Bachelor's Degree -

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