Fathima Nuzra Nazeem
Dubai,Dubai
Summary
Data Analyst
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals, Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
Work History
Account services senior Associate
Emirates NBD services (Tanfeeth)
Dubai, UAE
03.2024 - Current
- Processing corporate conventional and Islamic fixed deposits, withdrawals and updates to meet customer needs.
- processing Fixed deposit liquidation ,amendments ,renewal adhering to bank policies
- handling fixed deposit renewals and fixed deposit pre closures.
- processing placement and deletion of standing Instruction and Balance orders
- placement /amendment and releasing all type of corporate and court Liens
- Identifying for discrepancies and coordinating with the business as per the customer requirements
- Transferring /debiting and crediting funds from customer's corporate accounts
Data Analyst
HSBC
Colombo, western
07.2021 - 10.2023
- Provide information, analysis, and reporting of issues that impact process progress to support the identification of new technology opportunities
- Serve as a liaison between Operations, Business area and IT to gather business requirements needed for system modifications, enhancement, and volume planning
- Lead team of analysts
- Guide and mentor analysts and other team members
- Planning and segregating bulk volumes to complete them in a timely manner
- Elicit and clearly document business and user requirements including product and solution specifications
- Exploring time consuming process tasks which could be automated and allow analysts to focus more on developing skills and critical manual tasks
- Handling calls from business area to address issues, concerns and prioritize if there are any urgent projects to be completed within stringent deadlines
- Maintained securities with up-to-date and accurate information extracted from vendor platforms such as Bloomberg, Reuters, Interactive Data, and Euroclear
- Gathered information, analyzed new products and services, and allocated relevant data to different departments
- Liaised with clients in case if there are any contradictions in the information flow
Administrative Assistant
MLJ Group of companies
Dubai, Dubai
01.2015 - 01.2016
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Business development with respect to achieving growth and profitability for the company
- Product Briefing
- Preparing travel and insurance LPO and Invoice
- Handling Petty cash accounts
- Handling customer queries
- Coordinating with suppliers and clients
Education
Diploma in Islamic Banking and Finance -
Institute of Bankers of Srilanka
Certification in Islamic Banking and Finance - undefined
Institute of Bankers of Srilanka
High School Diploma - undefined
Ilma International Girls School
Skills
- Data Quality
- Critical Thinking
- Profitability Enhancement
- Data Visualization and Presentations
- Active Listening
- Time Management
- Attention to Detail
Languages
English
Tamil
Custom
References available upon request
Timeline
Account services senior Associate
Emirates NBD services (Tanfeeth)
03.2024 - Current
Data Analyst
HSBC
07.2021 - 10.2023
Administrative Assistant
MLJ Group of companies
01.2015 - 01.2016
Certification in Islamic Banking and Finance - undefined
Institute of Bankers of Srilanka
High School Diploma - undefined
Ilma International Girls School
Diploma in Islamic Banking and Finance -
Institute of Bankers of Srilanka
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