Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Personal Information
Hobbies
ALBERT MUGUME
Sales Executive-Banking

ALBERT MUGUME

Centenary Bank.
Abu Dhabi

Summary

Results-oriented sales and finance professional with over 4 years of experience in sales and customer service. Holds a Bachelor of Science in Accounting and Finance, with a strong understanding of financial records, customer account management, and business operations. Experienced in engaging customers, promoting products and services, identifying customer needs, building relationships, and supporting sales targets. Possesses excellent communication, negotiation, interpersonal, and problem-solving skills. Seeking a Sales Officer position to contribute to customer acquisition, banking product sales, relationship management, and business growth.
5
years of professional experience
1
Certification
1
Language

Work History

Sales Executive-Banking

2 Years
Centenary Bank. | Kampala, Uganda | 01.2022 - 01.2024
  • Supported customer acquisition and lead generation through direct engagement with prospective banking customers.
  • Assisted in promoting savings accounts, loans, other banking products to meet sales objectives and managed approximately 100 accounts opening.
  • Supported account-opening procedures by guiding customers through documentation and application requirements
  • Built strong customer service and relationship-management skills while maintaining accurate records and protecting confidential information. Accounts Receivable Officer.

Direct Sales Supervisor

3 Years 2 Months
Airtel Uganda Limited | Uganda | 11.2019 - 2023
  • Promoted telecommunications products and services to prospective customers and sold approximately 230 mobile phones and activated over 900 sim cards in a month
  • Identified customer needs and explained product features and benefits.

Direct Sales Representative

7 Months
Africell | Kampala | 11.2018 - 06.2019
  • Promoted telecommunications products and services to prospective customers.
  • Identified customer needs and explained product features and benefits
  • Sold 80 Mobile phones and activated 600 sim cards

Education

Bachelor of Science - Accounting and Finance

Mbarara University of Science and Technology | Uganda | 01-2018

Skills

Banking Product Sales
Customer Acquisition and Lead Generation
Credit Card Sales
Personal Loan Sales
Account Opening and Customer Onboarding
Cross-Selling and Upselling
Sales Target Achievement
Excellent communication and interpersonal skills
Strong sales and negotiation abilities
Customer-focused approach

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Microsoft Excel
  • QuickBooks – Currently Learning

Additional Information

  • Best Direct Sales Supervisor of the month (July,2025) with 57% of the total month sales of mobile phone and 41% of sim card total monthly sales
  • Promoted from Direct sales executive to Direct sales Supervisor after in June, 2019 due to performance and dedication towards my work.

Languages

English
C1
Advanced

Timeline

Sales Executive-Banking
Centenary Bank.
01.2022 - 01.2024
Direct Sales Supervisor
Airtel Uganda Limited
11.2019 - 2023
Direct Sales Representative
Africell
11.2018 - 06.2019
Mbarara University of Science and Technology
Bachelor of Science from Accounting and Finance

Personal Information

Title: SALES OFFICER

Hobbies

Football

Reading 

Travelling 

ALBERT MUGUME