FEBIN MATHEW

Facilitated safety briefings at shift commencement to ensure adherence to safety and grooming protocols.

Monitored ramp operations and assisted in maintaining support systems, addressing unexpected issues effectively.

Addressed customer inquiries and resolved complaints professionally, fostering a customer-centric reputation.

• Supported a small team on operational days to ensure tasks were completed efficiently while following established procedures.
• Adhered to safety, quality, and environmental management policies to promote a secure work environment.
• Guided staff in safe working practices, providing assistance and demonstrating exemplary safety behaviours.
• Collaborated with government authorities to enable efficient cargo courier and mail operations.
• Assumed team leader role when required, coordinating staff and operations effectively.
• Oversaw product monitoring to ensure compliance with cargo handling procedures and safety regulations.

Operated cargo handling equipment to assist with cargo and ULD movement.

Supported safe transfer of cargo and ULD in ramp and warehouse areas.

Coordinated staff to facilitate efficient workflows within team operations.