FURKAN AGAC
Dubai,United Arab Emirates
Summary
Currently I have been working at the hotel who has a forbes standards.
I am well trained about guest relation and guest needs. I am looking higher standard hotel which i can pull my skills up and to be ready for next position.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Supervisor
Conrad Hotel Hilton
Dubai, United Arab Emirates
09.2021 - Current
- Dealing with the payments and doing closure paperwork if required
- Making sure that all the guest areas look immaculate
- Attending departmental meetings if required
- Taking feedback from guests and notifying management about it
- Sharing ideas for improvement
- Knowing the software in the F&B outlets to be able to put in the orders
- Taking pride in your daily actions with the team as well as our guests.
Team Leader
Sütis Turkish Restaurant
Bahreyn, bahreyn
08.2018 - 02.2020
- Making sure that all the guest areas look immaculate
- Ensuring guests receive what they ordered, guest satisfaction is key at all times
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Waiter
Sheraton Mall of the Emirates Besh Turkish Restaurant
Dubai
08.2017 - 08.2018
- Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery
- Communicating with the kitchen about the orders and being very clear about special wishes of guests
- Consistently upsell of food and beverages and making guests aware of
Waiter
Hilly Hotel
Edirne
05.2016 - 08.2017
- Dealing with the payments and doing closure paperwork if required
- Responsible for cleaning tasks during and after service
- Successfully perform opening and closing procedures established for the assigned outlet
Trainee
Sealight Resort Hotel
Kuşadası, Turkey
05.2015 - 10.2015
- Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way
- Responsible for cleaning tasks during and after service.
Education
High School Diploma -
Tourism And Hotel Job High School Edirne/ Central
Edirne 01.2011 - 04.2015
Trakya University
Edirne 01.2015 - 04.2017
Skills
- Micros
- Electra 4
- Birchstreet
- Squirrel
- Excel
- Oracle
- Sevenrooms
Languages
English
Fluent
Turkish
Native
Custom
- Dimitrios Kadoglou: Dubai Conrad Hotel Anasa Greek Restaurant Manager + 971553717312
- Yakup Kaya: Bahrain Emirgan Sütiş Restaurant Manager, +905446613042
- Arzu Payer : Dubai Mall of Emirates Sheraton Hotel Restaurant Manager +39 347 4348416
Timeline
Supervisor
Conrad Hotel Hilton
09.2021 - Current
Team Leader
Sütis Turkish Restaurant
08.2018 - 02.2020
Waiter
Sheraton Mall of the Emirates Besh Turkish Restaurant
08.2017 - 08.2018
Waiter
Hilly Hotel
05.2016 - 08.2017
Trainee
Sealight Resort Hotel
05.2015 - 10.2015
Trakya University
01.2015 - 04.2017
High School Diploma -
Tourism And Hotel Job High School Edirne/ Central
01.2011 - 04.2015
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