Gaurav Popli
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Customs Clearance Agent
Green Spring Recycling Of Waste Electrical & Elect
04.2023 - Current
- Negotiating terms of carriage with carriers, booking cargo space, and making payments
- Manage the work instructions with logistics teams (freight forwarder, carriers, customer service, etc.) to ensure efficiency is maintained.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
Customs Clearance Agent
Asrar Al Jawdah Used Electric Devices Tr LLC
03.2021 - 03.2023
- Handling All imports and export Shipment
- Executing all Tasks as per requirement of the operations department.
- Maintain registers and reports for Import and Export Operations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Liason with Dubai Customs & Port Authorities.
Customs Clearance Agent
Pride Cargo Logistics FZE
02.2017 - 07.2020
- Paid attention to detail while completing assignments.
- Coordination with messengers for documents delivery and collection.
- Co-ordinate with Transporters, Shipper & Consignee for effective deliveries and collection.
- Organize Land Transportation for inbound and outbound. LCL/FCL shipments coordinate multi point loading and monitor the movements
- Processing Bill of Entry for customs documentation in E-Mirsal 2 in Dubai Trade web portal.
- Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination
Team Leader, Sales Operations
Tata Teleservices Ltd
04.2014 - 03.2016
- Boosted team performance by implementing efficient sales strategies and techniques.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Handling the team of 25people
- Listening to the customer requirements and provide a
satisfied resolution. - Listen to team member's feedback
- Monitor team members' participation to ensure the training they provide is being put into use, and also to see if any additional training is needed
Sales Executive
Tata Docomo Retail Brand Store
04.2011 - 03.2014
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Listening to customer requirements and presenting
appropriately to make a sale. - Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Responding to incoming email and phone enquiries.
- Checking the quantities of goods on display and in stock.
- Recording sales and order information and sending copies to the sales office or entering figures into a computer system.
- Challenging any objections with a view to getting the customer to buy.
- Target Achievement90%
Education
Bachelor of Commerce - Business Administration And Management
MSU University
TamilnaduSkills
- Knowledge of local and international carriers and routes
- Communication & Presentation
- Decision making ability
- Active Listening
- Good Telephone Etiquette
- Precision and ability to work independently
- Ability to Accept and Learn from criticism
Languages
English
Hindi
Punjabi
Arabic
Timeline
Customs Clearance Agent
Green Spring Recycling Of Waste Electrical & Elect
04.2023 - Current
Customs Clearance Agent
Asrar Al Jawdah Used Electric Devices Tr LLC
03.2021 - 03.2023
Customs Clearance Agent
Pride Cargo Logistics FZE
02.2017 - 07.2020
Team Leader, Sales Operations
Tata Teleservices Ltd
04.2014 - 03.2016
Sales Executive
Tata Docomo Retail Brand Store
04.2011 - 03.2014
Bachelor of Commerce - Business Administration And Management
MSU University
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