George T Babykutty
Dubai,UAE
Summary
Results-driven Operations Executive with experience in e-commerce operations, logistics coordination, inventory management, procurement, and office administration. Played a key role in scaling the e-commerce brand Waynik from 1 order per day to over 300 orders per day by streamlining operational processes and enhancing cross-functional coordination. Skilled in managing order fulfillment, inventory control, vendor and logistics coordination, sales reporting, procurement approvals, and ERP system administration. Proven ability to collaborate with sales, marketing, IT, HR, warehouse, and quality control teams to ensure smooth business operations, timely deliveries, and high customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
OPERATIONS EXECUTIVE
SAFCO INTERNATIONAL GENERAL TRADING CO. L.L.C
Dubai, UAE
2020.05 - Current
- Handle day-to-day operations of the E-commerce department.
- Coordinate with the web development team to ensure the smooth functioning and maintenance of the website.
- Update and manage new brands and products on the online portal.
- Prepare delivery schedules and coordinate with the logistics team to ensure timely delivery to customers.
- Manage order processing, deliveries, and customer returns.
- Update product pricing and maintain accurate pricing information on the portal.
- Prepare quotations and pricing proposals.
- Create and manage promotional discount coupon codes.
- Prepare and submit daily sales reports to management.
- Monitor daily cash collections and invoices received from the logistics team.
- Coordinate the efficient distribution of seasonal and customized hampers
- Collaborate with the sales team on daily operational activities.
- Manage intercompany transactions and related documentation.
- Oversee inventory management and stock control activities.
- Coordinate with the brand and category teams regarding new product launches and pricing updates.
- Work closely with the marketing team to develop product flyers, banners, and promotional materials.
- Arrange in-house items based on customer orders
- Review and approve Local Purchase Orders (LPOs) in accordance with approved pricing and company procurement procedures.
- Arrange and maintain adequate packing materials for operational needs.
- Coordinate with the IT team on ERP-related matters and system support.
- Liaise with the Quality Control (QC) team on all quality-related issues and requirements.
- Maintain and file sales invoices accurately.
- Handle purchase return and sales return processes.
- Coordinate with the HR department and prepare staff overtime records.
- Manage employee punch activation and attendance updates in the system.
- Prepare staff duty schedules and workforce allocations.
- Arrange uniforms and related requirements for staff members.
EXPORT INVOICE COORDINATOR
SAFCO INTERNATIONAL GENERAL TRADING CO. L.L.C
Dubai, UAE
2018.04 - 2020.04
- Prepared daily invoices for shipments to Seychelles and Maldives.
- Coordinated with flight clearing agents to ensure timely delivery of goods to customers.
- Sent Air Waybills (AWBs) to customers for shipment clearance.
- Communicated with sales team regarding product pricing and shipment-related matters.
- Coordinated with warehouse to ensure timely dispatch of shipments and deliveries to forwarders and customers.
- Assisted in ensuring that accounts payable and accounts receivable documentation was completed accurately and processed within established deadlines.
- Prepared and printed all required export documentation.
- Ensured that all necessary permits and supporting documents were filed for export commodities.
- Verified and included freight-related charges in customer invoices as per Air Waybill.
JUNIOR ACCOUNTANT
PARAGON GROUP OF COMPANIES
Bangalore, India
2015.07 - 2018.03
- Processed invoices for payment and recorded transactions in SAP.
- Accounted for local and interstate purchase invoices.
- Calculated and posted TDS and Service Tax entries.
- Identified the nature of expenses and allocated them to the appropriate cost center.
- Issued credit notes and debit notes to vendors.
- Accounted for VAT (Value Added Tax) and Excise Duty-related invoices.
- Verified and accounted for GST (Goods and Services Tax) related invoices.
- Identified applicable GST components (CGST, SGST, and IGST) and tax rates for various products.
- Accounted for labor contractor invoices and freight bills.
- Performed monthly account closing activities in SAP.
Education
Post Graduate Diploma in Finance & Accounts -
Timespro
Bangalore, India 2014.05 - 2015.04
B.com With Computer Application -
M.M.N.S.S. College
Konni, Kerala 2011.06 - 2014.04
Skills
- Operations Management
- Office Administration
- Leadership
- Multitasking and Time Management
- Team player
- Decision-Making
- Problem-Solving
- Experience with SAP ERP
- Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint)
Languages
Malayalam
Native language
English
Fluent
Hindi
Fluent
Certification
- Attended and successfully completed SAP Knowledge Acceleration for ERP Accounts & Finance.
Timeline
OPERATIONS EXECUTIVE
SAFCO INTERNATIONAL GENERAL TRADING CO. L.L.C
2020.05 - Current
EXPORT INVOICE COORDINATOR
SAFCO INTERNATIONAL GENERAL TRADING CO. L.L.C
2018.04 - 2020.04
JUNIOR ACCOUNTANT
PARAGON GROUP OF COMPANIES
2015.07 - 2018.03
Post Graduate Diploma in Finance & Accounts -
Timespro
2014.05 - 2015.04
B.com With Computer Application -
M.M.N.S.S. College
2011.06 - 2014.04