Gizem Celik

-I provide professional over-the-phone interpretation services in English and Turkish, supporting clear and accurate communication across a range of critical sectors. My work involves facilitating conversations between clients and service providers in hospitals, banks, police stations, courts, and law offices across the USA, UK and Canada.

I interpret complex and sensitive information in real time, ensuring both parties fully understand each other while maintaining strict confidentiality and impartiality. This includes medical consultations, legal proceedings, financial discussions, and emergency communications. I adapt quickly to different contexts, terminologies, and accents delivering precise and culturally appropriate translations.

With strong listening skills and attention to detail, I ensure accuracy under pressure while maintaining professionalism in high-stakes environments. My role requires reliability, discretion, and the ability to handle diverse situations with clarity and confidence.

• 
  -I handled the full sales cycle, from client engagement to quotations, bookings, and final delivery, ensuring a seamless customer journey. I was responsible for addressing customer inquiries, complaints, and concerns with a strong customer-first approach, maintaining high satisfaction levels. In parallel, I managed social media accounts, content creation, and campaign planning aligned with industry trends, including collaborating with influencers to expand brand reach. I tracked advertisement performance and optimized content to drive conversions, consistently turning leads into confirmed sales. I also coordinated operations, including photoshoots and safari tours, and managed post-production workflows using Adobe Photoshop in a fast-paced environment.I manage the full customer journey—from first contact to final delivery, ensuring both satisfaction and consistent sales growth.

• -I proactively contacted potential clients, including restaurants, hotels, online platforms. Presented product offerings and converting leads into business opportunities. Maintained strong relationship through regular visits and consistent follow-ups to ensure long term partnerships. Prepared and sent quoatations, managed contracr processes and oversaw delivery to ensure smooth transactions. Gathered customer feedback to improve service quality. Identified commodity products for buying and selling by comparing prices and quality across farmers and traders. Also provided structured daily and weekly reports to management to support decision-making.

• -I managed opening and preparing the restaurant for lunch and dinner services, ensuring a welcoming and organized environment. Greeted guests, attended to their needs, and provided detailed explanations of the menu to help them make informed food choices. Handled billing, collected payments, and reported customer feedback to management to support service improvements. Known for combining attentiveness, efficiency, and hospitality to enhance the dining experience.