Gizem Celik

-I provide professional over-the-phone interpretation services in English and Turkish, supporting clear and accurate communication across a range of critical sectors. My work involves facilitating conversations between clients and service providers in hospitals, banks, police stations, courts, and law offices across the USA, UK and Canada.

I interpret complex and sensitive information in real time, ensuring both parties fully understand each other while maintaining strict confidentiality and impartiality. This includes medical consultations, legal proceedings, financial discussions, and emergency communications. I adapt quickly to different contexts, terminologies, and accents delivering precise and culturally appropriate translations.

With strong listening skills and attention to detail, I ensure accuracy under pressure while maintaining professionalism in high-stakes environments. My role requires reliability, discretion and the ability to handle diverse situations with clarity and confidence.

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  -I handled the full sales cycle, from client engagement to quotations, bookings and final delivery, ensuring a seamless customer journey. I was responsible for addressing customer inquiries, complaints and concerns with a strong customer-first approach, maintaining high satisfaction levels. In parallel, I managed social media accounts, content creation and campaign planning aligned with industry trends, including collaborating with influencers to expand brand reach. I tracked advertisement performance and optimized content to drive conversions, consistently turning leads into confirmed sales. I also coordinated operations, including photoshoots and safari tours, and managed post-production workflows using Adobe Photoshop in a fast-paced environment.I manage the full customer journey—from first contact to final delivery, ensuring both satisfaction and consistent sales growth.

• -I proactively contacted potential clients, including restaurants, hotels, cafes and online platforms. Presented products and converted leads into business opportunities. Maintained strong relationship through regular visits and consistent follow-ups to ensure long term partnerships. Managed the full sales and operations cycle including preparing quotations, handling contracts, coordinating deliveries and ensuring seamless transactions.Gathered customer feedback to improve sales and service quality. Conducted market research by analyzing product pricing and quality across farmers and traders to identify profitable buying and selling opportunities for commodity products.Delivered detailed daily and weekly performance reports to management to support operational planning and decision making.

• -I managed opening and preparing the restaurant for lunch and dinner services, ensuring a welcoming and organized environment. Greeted guests, attended to their needs, and provided detailed explanations of the menu to help them make informed food choices. Handled billing, collected payments, and reported customer feedback to management to support service improvements. Known for combining attentiveness, efficiency, and hospitality to enhance the dining experience.