Gulafzo Kamolova
Dubai
Summary
Motivated and detail-oriented, seeking internship in recruitment, administration, in the energy oil gas industry. Open to learning, responsible, and highly motivated to grow within well-established organizations.
Overview
6
6
years of professional experience
Work History
Cabin Crew
Emirates
06.2025 - Current
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Assisted in pre-flight safety checks and ensured compliance with airline regulations and protocols.
- Delivered exceptional customer service to enhance passenger satisfaction and improve flight experience.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Used excellent customer service skills in addressing passengers' needs.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Ensured safety and comfort of customers onboard aircraft.
- Promoted airline loyalty programs and onboard sales, boosting revenue through upselling products and services.
- Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Collaborated with team members to maintain a safe and organized cabin environment throughout flights.
Cabin Crew
Air Arabia
11.2023 - 12.2024
- Delivered exceptional customer service to enhance passenger satisfaction and improve flight experience.
- Assisted in pre-flight safety checks and ensured compliance with airline regulations and protocols.
- Managed cabin inventory, ensuring efficient handling of supplies and equipment during flights.
- Responded promptly to passenger inquiries, providing information on services and addressing concerns effectively.
- Executed emergency procedures efficiently, demonstrating quick decision-making under pressure during in-flight situations.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Administrator
Financial International Department
01.2020 - 06.2022
- Managed daily administrative tasks, ensuring timely processing of financial documents.
- Assisted in maintaining accurate records and databases for financial transactions.
- Coordinated scheduling and logistics for departmental meetings and events.
- Supported compliance efforts by organizing documentation for audits and reviews.
- Prepared reports summarizing departmental activities for management review.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Language Translator
Exhibition
06.2021 - 08.2021
- Translated documents and materials between multiple languages, ensuring clarity and cultural relevance.
- Collaborated with teams to provide real-time interpretation during exhibitions and events.
- Assisted in the development of bilingual marketing content to enhance audience engagement.
- Reviewed and edited translated texts for accuracy, consistency, and adherence to client specifications.
Education
Master Of Engineering Management - Management
Moscow Aviation University
Russia, Moscow07.2022
Bachelor Of Economics - Economics
Moscow Aviation University
Russia, Moscow 07.2020
Skills
- Reliability and punctuality
- Initiative-taking
- Safety awareness
- Complaint handling
- Multilingual proficiency
- Relationship management
- Administrative tasks
- Conflict resolution
- Adaptability and flexibility
- Calm under pressure
- Clear communication
- Attention to detail
- Time management
- Problem-solving
- Teamwork and cooperation
Languages
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Farsi
Upper intermediate (B2)
Tajik
Bilingual or Proficient (C2)
Timeline
Cabin Crew
Emirates
06.2025 - Current
Cabin Crew
Air Arabia
11.2023 - 12.2024
Language Translator
Exhibition
06.2021 - 08.2021
Administrator
Financial International Department
01.2020 - 06.2022
Master Of Engineering Management - Management
Moscow Aviation University
Bachelor Of Economics - Economics
Moscow Aviation University
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