Gyanendar Bhatt
Abu Dhabi ,UAE
Summary
Dedicated hospitality professional with extensive expertise in bar operations and food service. Demonstrates proficiency in drink pouring, order taking, and payment processing, ensuring efficient and seamless customer experiences. Skilled in safe food handling, cleaning procedures, and stock replenishment, maintaining high standards of safety and hygiene. Adept at using safety gear and operating equipment with precision. Committed to enhancing product knowledge and receiving feedback to improve service quality. Career goal includes advancing within the hospitality industry while continually refining skills in customer service and operational efficiency.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Assistant Bartender/ Waiter
Rixos Saadiyat Island Premium
Abu Dhabi, UAE
12.2023 - Current
- Managed cash transactions accurately, ensuring financial accountability at shift end.
- Demonstrated knowledge of cocktail recipes to assist guests in drink selection.
- Checked identification for age verification, complying with legal requirements.
- Utilised upselling techniques to enhance sales revenues without pressuring customers unduly.
- Maintained cleanliness of bar area to uphold health and safety standards.
- Ensured customer satisfaction by providing prompt and courteous service.
- Handled food and beverage orders for efficient delivery to tables.
- Handled customer complaints professionally, working towards satisfactory resolutions.
- Facilitated smooth operation of bar by addressing any equipment issues promptly.
- Changed beer kegs when needed to ensure uninterrupted service during peak times.
Team member
Emirates Flight Catering
Dubai , UAE
07.2019 - 02.2022
- Achieved efficient workflow with proper time management.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Improved team communication by organising weekly meetings.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Managed cash register transactions for accurate record keeping.
- Collaborated effectively with team members to meet project deadlines.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Displayed teamwork skills to improve overall productivity.
Education
High School Diploma - Commerce
Modren Montessori High School
Nepal 06.2008 - 11.2011
Skills
- Knowledge of bar terminologies
- Drink pouring
- Time efficiency
- Cleaning procedures
- Safe food handling
- Safety gear usage
- Stock replenishment
- Computer literacy
- Knife handling
- Equipment operation
- Product knowledge
- Feedback receptiveness
- Order taking
- Food safety knowledge
- Serving food
- Beer keg replacement
- Drink preparation
- Payment Processing
Languages
English
Proficient (C2)
Hindi
Fluent
Russian
Beginner
Nepali
Native
Affiliations
- Listing Music, Traveling, Eating/Cooking, Discover new places, willing to learn New Things
Certification
Food safety Certificate
Timeline
Assistant Bartender/ Waiter
Rixos Saadiyat Island Premium
12.2023 - Current
Team member
Emirates Flight Catering
07.2019 - 02.2022
High School Diploma - Commerce
Modren Montessori High School
06.2008 - 11.2011
Food safety Certificate
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