Hi, I’m
Hansa Manage
Aviation Operations
Dubai
Summary
I am an experienced aviation professional looking to make my mark in a challenging environment and I hope to contribute towards the organization’s vision and mission. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
16
years of post-secondary education
Work History
Mosaic Events LLC
Head of Event
03.2022 - Current
Job overview
- Applied effective time management techniques to meet tight deadlines.
- Provided professional services and support in a dynamic work environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Pub-G Sports Bar
Bar Captain
08.2021 - 02.2022
Job overview
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Improved customer service rankings by resolving issues quickly and accurately.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
EMIRATES GROUPDubai
RAMP OPERATIONS TEAM LEADER
08.2017 - 09.2020
Job overview
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
PIER CHECK, AGENT • ARABIAN ADVENTURES
10.2015 - 04.2017
Job overview
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Education
Emirates Aviation University
National Diploma from Aircraft and Airport Operations
04.2001 - 05.2017
University of
CambridgeSchooling: Winchester School
IGCSE
Skills
UnderpressureGood customer service andInterpersonal skillsSelf-motivated, inventiveCooperative anda good team playerCreative, innovative, positive andDetailorientedTime managementAnalytical thinking, planningStrong verbal andPersonalcommunicationSkillsAccuracy and attention to detailsOrganization and prioritization skillsProblem analysis, use ofJudgment and ability to solveProblems efficientlyMS Office
Event planning proficiency
Day-of-event coordination
Upselling proficiency
Accomplishments
- Psychological Firs Aid
- Dangerous Goods Handling
- Aircraft Ground Handling
- Cargo Handling
- Passenger Handling
- Business Owner
Timeline
Head of Event
Mosaic Events LLC
03.2022 - Current
Bar Captain
Pub-G Sports Bar
08.2021 - 02.2022
RAMP OPERATIONS TEAM LEADER
EMIRATES GROUP
08.2017 - 09.2020
PIER CHECK, AGENT • ARABIAN ADVENTURES
10.2015 - 04.2017
Emirates Aviation University
National Diploma from Aircraft and Airport Operations
04.2001 - 05.2017
University of CambridgeSchooling: Winchester School
IGCSE