Hardeep Singh

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Increased sales revenue by developing and implementing effective sales strategies.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Working as Principal Solutions Architect in Technical Team at Spectrami DMCC Dubai and responsible for product implementations, conducting Proof of Concepts for customers, Product Presentations, Proposal/RFP Submissions for various Cybersecurity Technologies.

Skillsets:

Vulnerability, Compliance and Asset Management + BAS:

• Expert in Vulnerability and Compliance Management Using Tenable SecurityCenter Continuous View, Nessus Professional, Nessus Network Monitor and Log Correlation Engine.
• Have Conducted 15+ Vulnerability Management Implementations in GCC region in government and private sector.
• Have conducted various Successful POCs and Trainings for customers in GCC regions on Tenable vulnerability management Products.
• Have experience in Cybersecurity Asset Management, gained by conducting Technical Presentations and Demos of Axonius Cybersecurity Asset Management Solution.
• Have Experience in Pre-Sales of Breach and Attack Simulation(BAS) solutions like AttackIQ and Picus.

Network Security

• Experienced in Network monitoring and network traffic analytics. Have worked on solutions from Extrahop Networks and Fidelis network Security from pre-sales perspective.
• Worked on multiple PulseSecure NAC solution Deployments/POCs across middle east.
• Hands-On experience on A10 Networks’ ADC solution and
• PulseSecure (Brocade) Traffic Manager gained via Multiple POCs
• And Implementations.
  Have Hands-on experience on Cisco and HP switches related to basic configuration, troubleshooting, dot1x authentication.
  Experienced in basic Firewall Configuration and Management
• Skilled in Network troubleshooting using tools like wireshark, Fiddler and Developer tools.

Threat Intelligence

• Worked as Threat Intelligence Consultant on multiple projects. Experienced in threat intelligence platform Anomali and conducted various POCs and Implementations of TIP catering to needs of custom integrations, custom intelligence reports
• Have experience on Deep and Dark Web intelligence gathering using platforms like Flashpoint and Intel 471

• Worked as Technical Lead for Netscaler Support team and provided enterprise level support for all Netscaler and Netscaler Gateway Technologies including Load Balancing, High Availability, Global Server Load Balancing, SSL-offloading, URL rewrites and responder redirect policies, SSL VPN, WI/Storefront
• In depth understanding of TCP, HTTP, SSL, DNS protocols and analyzing packet flow through wire shark traces
• Worked Actively with Netscaler Pre-sales and Professional services team for successful POCs and Implementations
• Accountable for troubleshooting Netscaler, Access Gateway VPN related complex technical issues raised by Citrix customers worldwide with deployments varying from small scale to enterprise level
• Extensively worked on Mixed environment issues consisting of Netscaler, Access Gateway, Web Interface/Storefront and various other Citrix product issues such as XenApp, XenDesktop, XenServer, Provisioning Services and collaborate internally and resolved complex issues
• Root cause analysis requests raised by Citrix Customers and Partners
• Imparted technical trainings to new hires and mentored them on Netscaler, Access Gateway