Yogesh Chandra Pathak
Haldwani
Summary
Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.
Overview
5
5
years of professional experience
Work History
Waiter
Andaz Dubai The Palm
2022.12 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Double tree by Hilton
2021.10 - 2022.11
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport
- Warmly greeted guests upon arrival to create welcoming atmosphere
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Food and Beverage Associate
Hyatt Regency
2020.11 - 2021.10
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Food and Beverage Associate
Hyatt Regency
2019.12 - 2020.05
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders
- Accurately processed payments with excellent system knowledge.
Trainee
JW Marriott
2019.03 - 2019.08
- Fulfilling tasks assigned by a supervisor
- Performing clerical duties
- Event handling or planning
- Job shadowing
- Learning technical skills related to the industry.
Education
Bachelor of Business Administration - Hotel management
HIMALAYAN GARHWAL UNIVERSITY
Uttarakhand, India03.2021
Skills
- Spirits, wine and food service
- High-volume dining
- Food hygiene protocol
- Point Of Sale system operation
Accomplishments
- Star Intern Card from J W marriott Chandigarh India
- Hystar platinum quarter-4 certificate from hyatt regency lucknow India
- Empowerment certificate from Andaz dubai the palm
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
personal information
- Date of Birth: 05/07/2000
- Nationality: Indian
- Marital status; Single
- Passport no, ; U3412415
Timeline
Waiter
Andaz Dubai The Palm
2022.12 - Current
Waiter
Double tree by Hilton
2021.10 - 2022.11
Food and Beverage Associate
Hyatt Regency
2020.11 - 2021.10
Food and Beverage Associate
Hyatt Regency
2019.12 - 2020.05
Trainee
JW Marriott
2019.03 - 2019.08
Bachelor of Business Administration - Hotel management
HIMALAYAN GARHWAL UNIVERSITY