hazem manna
busniess development manager
Summary
Accomplished Business Development Manager with expertise in relationship building and decision-making, honed at Graph East LLC. Spearheaded market expansion and client retention, achieving a 20% increase in repeat business. Adept at crafting tailored solutions and fostering strategic partnerships, driving growth and delivering exceptional value.
Overview
27
27
years of professional experience
1
1
Language
Work History
Business Development Manager
Graph East LLC (Adobe Distributor
01.2016 - Current
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Channel Sales Manager
Microsoft
11.2000 - 11.2015
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Account Manager
IDEAL
10.1998 - 10.2000
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
Bachelor of Science - Computer And Information Systems
04.2001 -
Skills
Business development
Timeline
Business Development Manager - Graph East LLC (Adobe Distributor
01.2016 - Current
Amman Al Ahliyah - Bachelor of Science, Computer And Information Systems
04.2001 -
Channel Sales Manager - Microsoft
11.2000 - 11.2015
Account Manager - IDEAL
10.1998 - 10.2000
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