HEAD BARISTA EZZELDDEEN HAGGAAZ WALUSIMBI
DUBAI,UNITED ARAB EMIRATES
Summary
I am a Barista with great interpersonal skills, flexible at work with 5 years experience in most busy and competitive areas. Dedicated to creating a personalised experience for each customer. Knowledgeable about every step of coffee production, from planting to roasting to brewing with the best presentations of milk foamed latte arts, enthusiastic about promoting sustainable and fair-trade coffee.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Head barista
FALLA RESTUARANT
DUBAI-UAE, UNITED ARAB EMIRATES
01.2023 - Current
- Oversaw training and development in milk handling techniques, best latte arts, brewing methods and coffee grinding for new recruits.
- Monitored personal and team performance, assessing quality of work, encouraging professional development and reporting insights to upper management.
- Boosted repeat custom by building personable rapport and passionately demonstrating coffee expertise through customer interactions.
- Supervised and nurtured talented team of 3 baristas for 5 years.
- Led shifts and motivated team to drive sales.
- Fostered positive employee relationships through communication, training and coaching.
SENIOR BARISTA
LE PATCHOULI SPECIALTY COFFEES
ABUDHABI- UAE, UNITED ARAB EMIRATES
02.2021 - 01.2024
- Drove continuous service improvement by identifying changes in staff performance.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Suggested counter configuration improvements, reducing waiting times by 4-5 minutes per guest.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Minimised inventory cost by maintaining counter and bar beverage supplies in line with forecast demand.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
BARISTA
BORDERLANDS COFFEES
ABUDHABI, UNITED ARAB EMIRATES
01.2019 - 01.2021
- Built and nurtured customer loyalty by remembering personal preferences.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
Education
BACHELOR OF TOURISM AND HOTEL MANAGEMENT - BUSSINESS
KAMPALA INTERNATIONAL UNIVERSITY
UGANDA 06.2015 - 07.2018
HIGH SCHOOL CERTIFICATE - HIGH SCHOOL STUDIES
KAKUNGULU MEMORIAL SCHOOL
01.2012 - 12.2014
Skills
- Coffee bean expertise
- Food waste management
- Allergen awareness
- Coffee grinding
- Barista training and development
- Employee management
- Food preparation and safety
- Beverage preparation
- Foam art
- Grinder calibration
- Inventory temperature control
- Coffee brewing
- Cold drip techniques
Languages
English
Fluent
Arabic
Beginner
Afrikaans
Fluent
HOBBIES
1.Reading coffee books 2. Enumerating new recipes and creating latte arts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Head barista
FALLA RESTUARANT
01.2023 - Current
SENIOR BARISTA
LE PATCHOULI SPECIALTY COFFEES
02.2021 - 01.2024
BARISTA
BORDERLANDS COFFEES
01.2019 - 01.2021
BACHELOR OF TOURISM AND HOTEL MANAGEMENT - BUSSINESS
KAMPALA INTERNATIONAL UNIVERSITY
06.2015 - 07.2018
HIGH SCHOOL CERTIFICATE - HIGH SCHOOL STUDIES
KAKUNGULU MEMORIAL SCHOOL
01.2012 - 12.2014
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