HILLARY NANDAWULA
Dubai,United Arab Emirates
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
8
8
years of professional experience
Work history
Retail sales associate
CATERPILLAR SHOES CAT (KCORNER L.L.C )
Dubai, United Arab Emirates
01.2024 - Current
- Assisted clients in making informed purchasing decisions, fostering trust and loyalty.
- Increased market share with strategic sales techniques and thorough product knowledge.
- Achieved high customer satisfaction ratings through exceptional sales service delivery.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Led successful team of 5 staffs.
- Increased customer satisfaction KPI by 30% in 2 months.
Sales cashier
GO SPORT (AL MANA LLC)
Dubai, United Arab Emirates
06.2019 - 11.2023
- Maintained clean and organised workspace to ensure efficient service.
- Coordinated with team members for smooth shift transitions.
- Trained new cashiers on store policies and procedures to maintain standards.
- Greeted each customer warmly, creating friendly shopping environment.
- Educated customers on promotions, offers and special events to enhance product sales.
- Used Point of Sale system efficiently, speeding up transactions.
Utility Operator
PEPSI (CROWN BEVERAGES LTD)
Kampala, Uganda
06.2017 - 02.2019
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted in development, implementation of comprehensive safety programme that reduced work place accidents by 30% hence achieving 95% compliance rate with all federal and state regulations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Higher National Diploma - Business Management
Makerere Business Institute (MBI)
Kampala 02.2016
Skills
- Product knowledge expertise
- Customer Service
- Confident communicator
- Safety procedures
- Equipment operation
- Maximizing sales
- Inventory management
- Inspection procedures
Languages
English
Native
Arabic
Intermediate
B1
Afrikaans
Upper intermediate
B2
Timeline
Retail sales associate
CATERPILLAR SHOES CAT (KCORNER L.L.C )
01.2024 - Current
Sales cashier
GO SPORT (AL MANA LLC)
06.2019 - 11.2023
Utility Operator
PEPSI (CROWN BEVERAGES LTD)
06.2017 - 02.2019
Higher National Diploma - Business Management
Makerere Business Institute (MBI)
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