Himanshu Pawdia

Room Service Attendant & Order Taker
Al Bandar Rotana |

• Provided exceptional room service to hotel guests, ensuring prompt delivery of food and beverages with attention to detail and high standards of service.
• Accurately took and processed guest orders, coordinating with kitchen and service teams to fulfill guest requests efficiently and effectively.
• Maintained knowledge of the menu and special promotions to assist guests in making informed choices and upsell items when appropriate.
• Ensured the cleanliness and organization of service areas, including proper sanitation of equipment and delivery carts.
• Responded to guest inquiries, concerns, and special requests, offering solutions that contributed to guest satisfaction.
• Demonstrated strong communication and teamwork skills, working closely with other departments to ensure smooth operations.
• Contributed to the achievement of high guest satisfaction scores through excellent service and attention to detail.

Waiter
Morgans Gastro Bar, Al Bandar Rotana

• Delivered high-quality service to guests in a fast-paced gastro bar environment, ensuring a memorable dining experience.
• Took and processed food and beverage orders accurately, communicating effectively with the kitchen and bar staff to ensure timely and correct delivery.
• Provided menu recommendations, answered questions about food and drink items, and offered suggestions based on guest preferences.
• Managed guest requests and concerns promptly, ensuring guest satisfaction and a positive dining experience.
• Maintained cleanliness and organization of the dining area, ensuring a neat and inviting atmosphere for guests.

Waiter
Salt & Pepper, Al Bandar Rotana

• Provided exceptional service in an all-day dining restaurant, ensuring a positive guest experience through attentive service and effective communication.
• Took and processed beverage orders, delivering items promptly and accurately.
• Assisted guests with buffet, offering recommendations and accommodating special requests.
• Maintained cleanliness and organization of the dining area to ensure a comfortable environment.
• Worked collaboratively with team members to meet operational goals and exceed guest expectations.