Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Hom Nath Sangroula

Hom Nath Sangroula

Dubai

Summary

Skilled Boutique Supervisor known for high productivity and efficiently completing tasks. Possess specialized skills in inventory management, customer service excellence, and visual merchandising. Excel in communication, leadership, and problem-solving, ensuring smooth operation of boutique environment.

Overview

6
6
years of professional experience

Work History

Boutique Supervisor

Dubai Duty Free / Luxottica
Dubai
02.2019 - Current
  • Conducted periodic reviews of staff job descriptions and recommended changes as necessary.
  • Trained staff to have extensive product knowledge and upselling skills.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints in a professional manner.
  • Assigned tasks to staff members and monitored performance in accordance with company standards.
  • Provided feedback on employee performance and conducted regular team meetings.
  • Supervised daily operations of boutique, including customer service, inventory management and sales.
  • Supervised staff and coached team members in expectations for serving customers in luxury branded store.
  • Organized promotional events to increase store visibility and attract customers.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Resolved customer complaints in a timely manner by providing solutions that met their needs.

Education

Bachelor of Arts - Humanities

Patan Multiple College
Patan, Kathmandu - Nepal
01-2001

Skills

  • Employee training
  • Visual merchandising
  • Sales forecasting
  • Customer service
  • Performance monitoring
  • Staff scheduling
  • Team building
  • Upselling techniques
  • Promotional event planning
  • Product knowledge
  • Data analysis
  • Teamwork and collaboration
  • Relationship building
  • Merchandise display
  • Staff motivation
  • Driving business growth
  • Sales planning

Languages

Nepali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

References

References available upon request.

Timeline

Boutique Supervisor

Dubai Duty Free / Luxottica
02.2019 - Current

Bachelor of Arts - Humanities

Patan Multiple College

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Hom Nath Sangroula